Authors Overview
Anne M. SchĂŒller
Anne M. SchĂŒller is a management thinker, keynote speaker, business coach and multiple award-winning bestselling author. She has repeatedly been named Top Voice by Business Network LinkedIn.
The graduate in business administration is considered a leading expert in touchpoint management and customer-focused corporate management. She is one of the most sought after speakers in the German-speaking world. For more than 20, she has held leadership roles in sales and marketing for several international service companies, and has received several awards. 2015 was inducted into the Hall of Fame of the German Speakers Association (GSA) for her life's work.
At congresses, conferences, events and corporate events, it holds top-class, rousing and practical keynote and impulse lectures on the topics of corporate organization and leadership in the Next Economy, touchpoint management, customer loyalty and referral marketing. She also conducts power workshops on these topics. Your Touchpoint Institute trains certified Touchpoint Managers. Its customers include the elite of the German, Austrian and Swiss economies.
Managementbuch.de is one of the most important management thinkers. Her bestseller âTouch.Point.Sieg.â is the Trainer Book of the Year 2016. Her bestseller âThe Touchpoint Companyâ was chosen as the Management Book of the Year 2014. Her bestseller âTouchpointsâ is the Mittelstandsbuch des Jahres 2012. When it comes to customers, she is one of the most cited experts.
Website:
http://www.anneschueller.de and http://www.touchpoint-management.de
PD Dr. York Hagmayer
PD Dr. York Hagmayer is Academic Councilor at the University of Göttingen.
The Psychologist Dr. York Hagmayer has been studying decision-making issues at the University of Göttingen for many years. After working at the IBM Academy of Management and King's College in London, he is currently researching questions of medical-psychological decision-making at the Georg Elias MĂŒller Institute for Psychology at the University of Göttingen.
Bertold Raschkowski
Bertold Raschkowski is Senior Consultant at TargetPeople GmbH.
Bertold Raschkowski, born in 1966, has been working with Work, Life and Balance since 20. After completing his marketing studies, he held various executive positions before starting 2010 with his freelance work. Since 2012 he is Senior Consultant at TargetPeople GmbH. Bertold Raschkowski runs a blog for ideas, suggestions for work, life and balance and personal development under Five By Nine and is co-author of the trade blog http://www.future-commerce.de, which deals with trends, news and curiosities in eCommerce and retail. If Bertold Raschkowski does not write or speak, he is an advisory sparring partner for online retailers and eCommerce service providers and loves the Alps - on foot and on the bike.
Henryk LĂŒderitz
Henryk LĂŒderitz was among other young leaders at Vodafone and is now independent coach.
LĂŒderitz began his career with a boss who was considered an apprentice fright. This was followed by a graduated high school diploma, a business degree at a private university and at the same time the career entry at Mannesmann Mobilfunk. Then quickly the next border crossing: project management for international tenders and product launches. It also continued its rapid growth: Vodafone, participation in the talent program and entry as group leader in the area of ââcustomer care systems with an innovation budget of around 15 million euros per year; later the responsibility for the entire mail communication with over 80 million letter mail per year. 2012 deliberately left LĂŒderitz and has since become self-employed as a trainer for junior lawyers. He knows the everyday problems and expectations of high potentials from his own experience and knows how to deal with them in a clever way and how they can be integrated into everyday business life. Henryk LĂŒderitz shares his know-how in lectures, workshops and trainings on the job.
Website:
http: /luederitz.eu
Claudia Simon
Claudia Simon is Managing Director of VISTEM GmbH & Co. KG.
She is a corporate consultant for strategy and organizational development in companies and advises national and international companies in their growth development together with a team of experts.
Simon completed an apprenticeship as an industrial clerk and studied business administration at the University of Applied Sciences Worms. After completing her training as a paralegal and assistant to senior management in major law firms, where she helped implement a management system, for example, she led the training and consulting department of a law firm software company.
In addition to her work as a company consultant, Caudia Simon coordinates the network of German-speaking experts, users and interested parties on the theory of constraints.
Website:
https://www.vistem.eu
Marco De Micheli
Marco De Micheli is Publishing Director of the PRAXIUM Fachverlag in Zurich and book author specialized in Human Resource Management.
De Micheli has previously worked in the Product Management Staff and Marketing department of various publishers, several years as Head of New Media at WEKA-Verlag in Zurich, and also gained editorial experience in HR. His work focuses on practical and implementation-oriented specialist information for HR practitioners and executives. He is also the author of three books on employee interviews and employee motivation.
Website:
http://www.praxium.ch
Jumi Vogler
Jumi Vogler is an expert in humor and value creation.
She works as a speaker and coach, author and trainer. Her motto: SUCCESS LAUGHS! After studying theater, German and journalism, she was a member of the artistic direction of the State Theater of Lower Saxony in Hanover and a lecturer at the Leibniz University in Hanover. Jumi Vogler then switched to the personnel developer at Volkswagen AG. Today she turned her special topic âHumor as a success strategyâ into a profession and a vocation and shows others how humor works as a success strategy and increases the value of companies. Her current book âSuccess laughs! Humor as a strategy for success âwas published in January 2012. Jumi Vogler is a member of the German Speakers Association - GSA.
Website:
http: /erfolg-lacht.blogspot.de/.
Dirk Kreuter
Dirk Kreuter is one of the most influential thinkers on sales, sales and acquisition.
Kreuter is owner of the company kreuter: new customer with guarantee! He is CSP - Certified Speaker Professional, Trainer of the Year 2010, Speaker of the year 2011. Together with Christian Wulff, Deutsche Mittelstands-Summit Dirk Kreuter voted the TOP CONSULTANT for the last four years in a row. From 2012 to 2014, he taught as a lecturer at the Steinbeis Transfer Institute as part of the certification course Professional Speaking GSA.
After starting 1991 with product-related sales training, Dirk Kreuter completed 1994 training as a trainer at the Berufsverband der deutschen Verkaufförderer and trainer. The first seminars abroad for English customers were given by Kreuter 2007 in Eastern Europe. As an author, co-author and co-editor, he published 30 publications.
Dr. Elke Eller
Dr. Elke Eller is a member of the Executive Board for the Human Resources department as well as the Labor Director of the TUI Group. In addition, she is a member of the supervisory board of Nord / LB and president of the Federal Association of Personnel Managers.
Claudia Simon
Claudia Simon is Managing Director of VISTEM GmbH & Co. KG.
She is a corporate consultant for strategy and organizational development in companies and advises national and international companies in their growth development together with a team of experts.
Simon completed an apprenticeship as an industrial clerk and studied business administration at the University of Applied Sciences Worms. After completing her training as a paralegal and assistant to senior management in major law firms, where she helped implement a management system, for example, she led the training and consulting department of a law firm software company.
In addition to her work as a company consultant, Caudia Simon coordinates the network of German-speaking experts, users and interested parties on the theory of constraints.
Website:
https://www.vistem.eu
Stefan HĂ€seli
Stefan HĂ€seli is an advisor for organizational development.
For over 10 years, the certified by the University of St. Gallen coach and coach for leadership, communication and marketing topics accompanied such well-known companies such as Omega, Swatch, Reader's Digest and the Swiss Post. Awarded the International German Training Award in Gold, the former cabaret artist and author is also in demand as a moderator and keynote speaker in German-speaking countries.
Website:
http://www.atelier-ct.ch and http://www.stefanhaeseli.ch
Simone Janson
Simone Janson is a publisher, consultant and is one of the 20 most important German bloggers according to the Blogger Relevance Index and Wikipedia. According to DIE ZEIT, she is one of the most important bloggers on career, work and the world of work. In addition, she is a keynote speaker and advises companies such as Samsung, OTTO or Randstad in HR communications. She has also worked for various universities and business schools.
The FAZ about Simone Janson: "... gives practical tips on how to make your life easier with less effort."
Janson has written or contributed to over 20 books for publishers such as Redline Wirtschaft, Springer Gabler or Bertelsmann, including the bestseller âDie 110%-LĂŒgenâ, translated into several languages, as well as various textbooks and university publications. In addition, she regularly wrote columns in the print and online editions of DIE WELT and t3n as well as in the online edition of Wirtschaftswoche.
Website:
https://berufebilder.de (DE) and https://best-of-hr.com (EN)
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