The Guide to Achieving STEEEP™ Health Care

Baylor Scott & White Health's Quality Improvement Journey

David J. Ballard MD PhD.

• Publisher: Productivity Press
• Year: 2017
• Print ISBN:
  9781138431669
• Edition: 1
• eBook ISBN:
  9781482236828
• Topic: Business
• Subtopic: Operations
• Index: Business

Achieving health care that is safe, timely, effective, efficient, equitable, and patient-centered (STEEEP) is not an endpoint, but a journey. This journey requires a commitment to quality improvement (QI) from the highest levels of leadership combined with the interdependent development of several key components of health care delivery: administrat

Table of contents

• Front Cover
• Contents
• Preface
• Acknowledgments
• Introduction
• About the Author
• Chapter 1: Phase 1 of the STEEEP Quality Journey : The Initiation Phase
• Chapter 2: Phase 2 of the STEEEP Quality Journey : The Foundation Building Phase
• Chapter 3: Phase 3 of the STEEEP Quality Journey : The Operationalizing Phase
• Chapter 4: Phase 4 of the STEEEP Quality Journey : The Continuous Quality Improvement Phase
• Appendix 1: The Initial Presentations to Board and Administrative Leaders to Gain a Commitment to Quality
• Appendix 2: Quality Improvement Training—STEEEP Academy
• Appendix 3: Example Presentation Slides: Building a Business Case for Quality
• Appendix 4: Board of Trustees Resolution
• Appendix 5: Sample Job Description for Chief Population Health Officer
• Appendix 6: Sample Job Description for an Accountable Care Organization Chief Medical Officer
• Appendix 7: Sample Job Description for a Medical Group Chief Medical Officer
• Appendix 8: Sample Job Description for Chief Quality Officer
• Appendix 9: Sample Job Description: Director of Quality Improvement
• Appendix 10: Sample Job Description: Quality Improvement Coordinator
• Appendix 11: Centers for Medicare and Medicaid Services Value-Based Purchasing
• Appendix 12: Advanced Quality Improvement Training for Board Members
• Appendix 13: Presentations to Leaders to Sustain a Commitment to Quality
• Appendix 14: Aligning Incentives with Organizational Goals
• Appendix 15: BSWH STEEEP Governance Council Charter
• Appendix 16: Physician Leadership Education Needs Assessment
• Appendix 17: Physician Leadership Training
• Appendix 18: Nurse Leadership Training
• Appendix 19: STEEEP Academy Leadership Series: Clinical Leadership in Quality Improvement and Patient Safety
• Appendix 20: Attitudes and Practices of Patient Safety Survey
• Appendix 21: Sample Job Descriptions for Community Health Workers
• Appendix 22: STEEEP Care Report: All-Topic All-or-None Care Bundle Compliance
• Appendix 23: Diabetes Health and Wellness Institute Model of Diabetes/Chronic Disease Care
• Appendix 24: Sample Learning Boards to Drive Transparency and Employee Engagement
• Appendix 25: A Quantitative Approach to Goal Setting
• Appendix 26: Example Reports: Inpatient Mortality and 30-Day Readmission Rates
• Appendix 27: Areas of Focus for Key Department of Patient Safety Personnel
• Appendix 28: Areas of Focus for Key Department of Patient Experience Personnel
• Appendix 29: Eight Fundamental Service Behaviors
• Appendix 30: Blood Utilization Dashboard
• Appendix 31: Baylor Scott & White Quality Alliance Data Architecture and Example Screen Shots from the Baylor Scott & White Quality Alliance Dashboard
• Appendix 32: Sample Performance Award Program Measurements
• Appendix 33: Sample Safe Surgery Saves Lives Checklist
• Appendix 34: Cardiovascular Surgery Quality Council Charter
• Appendix 35: Case Studies: Driving STEEEP Care through Quality Improvement
• Appendix 36: Trauma Readmission Analysis
• Bibliography
• Back Cover