Change or Die
eBook - PDF

Change or Die

The Business Process Improvement Manual

  1. 368 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Change or Die

The Business Process Improvement Manual

About this book

Leadership success depends on clarifying and simplifying complex problems while maintaining a positive outlook. Change or Die - The Business Process Improvement Manual provides you with the tools to do so. Packed with more than 70 pages of workshop tools, agendas, and activities that detail each of the six stages of the business process improvement (BPI) method, it presents a BPI method that promotes the use of facilitator-led workshops to help you and your team make better decisions.

Developed from empirical research and bolstered by the results of client experience from hundreds of hours of facilitated workshops and BPI activity, Change or Die employs the authors' ENGAGE methodology. To ensure your team achieves its deliverables, the authors walk you through each BPI method. In each chapter you will find:

  • Objectives and deliverables clearly identified
  • Real-world examples from companies the authors have worked with—presented using a global manufacturer as an example
  • Activities, questionnaires, and examples
  • A self-assessment tool to help you measure progress, identify gaps in team performance, and determine team readiness for the next stage

This resource-rich book includes downloadable resources with supplemental activities, challenges, facilitated workshops, templates, tables, and questionnaires—tools designed to ease each participant's path to project success.

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Information

Year
2017
Edition
1
eBook ISBN
9781466512528
Subtopic
Operations

Table of contents

  1. Front Cover
  2. Contents
  3. Preface
  4. About the Authors
  5. Acknowledgments
  6. Chapter 1 - Case Study: URHere Co.
  7. Chapter 2 - Vision and Goals
  8. Chapter 3 - Change Management
  9. Chapter 4 - Stakeholder Analysis
  10. Chapter 5 - Core Process
  11. Chapter 6 - Business Process Improvement
  12. Chapter 7 - Facilitation and Business Process Improvement Methodology
  13. Chapter 8 - The Case for Business Process Improvement
  14. Chapter 9 - Tools for Business Process Improvement
  15. Chapter 10 - Process Selection
  16. Chapter 11 - Process Characteristics
  17. Chapter 12 - Workflow Diagrams
  18. Chapter 13 - Workflow Characteristics
  19. Chapter 14 - Phase Gate One
  20. Chapter 15 - Dreams of the Process
  21. Chapter 16 - Process Measurements
  22. Chapter 17 - Strengths and Weaknesses
  23. Chapter 18 - Business Process Improvement Planning
  24. Chapter 19 - Phase Gate Two
  25. Chapter 20 - Assumptions and Rules
  26. Chapter 21 - Improve the Process
  27. Chapter 22 - Phase Gate Three
  28. Chapter 23 - Implementation Plan
  29. Chapter 24 - Phase Gate Four
  30. Chapter 25 - Procedures
  31. Chapter 26 - Audit
  32. Chapter 27 - Phase Gate Five
  33. Chapter 28 - Wrap-­Up
  34. Appendix A: Structuring Your Workshop
  35. Appendix B: Workshop Tools
  36. Appendix C: Workshop Agendas
  37. Appendix D: Workshop Ice Breaker and Warm-­Up Activities
  38. Bibliography
  39. Glossary
  40. Back Cover

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Yes, you can access Change or Die by Maxine Attong,Terrence Metz in PDF and/or ePUB format, as well as other popular books in Business & Operations. We have over 1.5 million books available in our catalogue for you to explore.