eBook - ePub

Demystifying Communications Risk

Name: Demystifying Communications Risk
ISBN: 9781317152859

A Guide to Revenue Risk Management in the Communications Sector

Mark Johnson,

270 pages
English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Demystifying Communications Risk

A Guide to Revenue Risk Management in the Communications Sector

Mark Johnson,

About this book

The rapid pace and increasing convergence of internet, phone and other communications technologies has created extraordinary opportunities for business but the complexity of these new service mixes creates parallel opportunities for fraud and revenue leakage. Companies seeking to use communications technology as a delivery or payment platform for digital services are particularly at risk. They need to understand both their strategic and operational risks as well as those affecting their stakeholders - partners and customers. Effective risk management is as much about awareness, culture, training and organization as it is about technology. Mark Johnson's practical guide, Demystifying Communications Risk, highlights cases from a wide range of geographies and cultures and is designed to raise awareness of the multi-faceted and often complex forms that operational revenue risks take in the communications sector. It provides managers with an understanding of the nature and implications of the risks they face and the human, organizational and technological approaches that can help avoid or mitigate them.

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Yes, you can access Demystifying Communications Risk by Mark Johnson in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.