The Conversation Company
eBook - ePub

The Conversation Company

Boost Your Business Through Culture, People and Social Media

  1. 288 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

The Conversation Company

Boost Your Business Through Culture, People and Social Media

About this book

Research shows that consumer conversations, client happiness and empowered employees are the pillars of growth in a successful company. However, many organizations make decisions that contradict these findings and hamper their prospects of expansion. The Conversation Company will help your organization become a business in which people are the key driver of growth, sharing engaging content and building the company's culture and business objectives. People now expect any brand to have a human 'face' and you need to define a clear set of values for both employees and customers, incorporating them in your marketing so that all company communication reflects the DNA of your organization. Based on solid research and including interviews and case studies of companies such as Zappos, Kodak, Nokia and Microsoft, The Conversation Company is the key to sustainable success.

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Yes, you can access The Conversation Company by Steven Van Belleghem in PDF and/or ePUB format, as well as other popular books in Business & Business Communication. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Kogan Page
Year
2012
Print ISBN
9780749464738
eBook ISBN
9780749464745

Table of contents

  1. Cover
  2. Praise for The Conversation Company
  3. Title page
  4. Imprint
  5. Table of contents
  6. Foreword
  7. Acknowledgements
  8. Introduction
  9. Part 1 A world full of contradictions
  10. Part 2 The Conversation Company: culture, people and social media
  11. Part 3 The four Cs for the management of the Conversation Company
  12. Part 4 How to become a Conversation Company in three easy steps
  13. Epilogue
  14. Notes
  15. About the author
  16. About InSites Consulting
  17. Index
  18. Full imprint