Platform and Collective Intelligence analyzes a specific declination of an organization that has become irreversibly reticular: the "platform organization". The network, at the heart of this new conception, proposes a model combining cybernetics and computing. The organization can thus be seen as an interface for contact, via its information systems, for employees or citizens, whatever their geographical location.
With a view going beyond technocentrism and technological determinism, this book combines collective intelligence and sociotechnics with the platform to arrive at the notion of "organizational experience".