PART I
How to Master the Art of Public Speaking
Chapter 1
DOS AND DONâTS OF EFFECTIVE PUBLIC SPEAKING
AVOID MAKING THESE SEVENTEEN COSTLY MISTAKES IN PUBLIC SPEAKING
Letâs begin our journey by understanding the difference between wannabe speakers and world-class speakers when it comes to the art of public speaking. Wannabe speakers generally make the following seventeen mistakes. World-class speakers avoid these mistakes and reap the rewards for doing so. Here are the seventeen common mistakes speakers make:
1. They donât master the essence of public speaking. The essence of public speaking is to tell a story and sell a point. Wannabe speakers donât master this. If you master the art of storytelling, you will be 80 percent across the bridge to mastering the art of public speaking. Most presentations are way too loose. This means the audience cannot remember the points, because the points are not tied to anything. When you tie them to stories, your speech becomes tight and you make your audience âTALLâ (Think, Act, Laugh, and Learn).
2. They donât sell! Every speech is a sales presentation. Even eulogies sell us on the qualities of the person who just left us. Whether you are selling an idea, a product, a service, or a personâs life story, when you are in speaking you are in sales. Mastering the art of selling will bring wealth to you quicker than any other way. Now you may say, âBut Valentine, I just give informational speeches. I donât sell.â Well, then, let me ask you this: do you want people to listen to your presentation? Then you need to sell them on why they should listen in the first place. Again, every speech is a sales presentation. Donât avoid it; embrace it. Master it.
3. They build themselves up. If you build yourself up, you let your audience down. Too many speakers, in the name of establishing credibility, begin building themselves up by talking about all the things theyâve accomplished and all the successes they have had. Guess what your audience thinks about this? First, they probably think youâre egotistical and second they think youâre special. The absolute worst thing you can have audience members think about you is that you are âspecial.â Later you will grasp an understanding of why this is so detrimental and what you can do to be light-years ahead of most presenters.
4. They have no next clear step. Most speeches end with applause and apathy. The speaker is the cause for both. Before you even put your speech together, you should ask yourself, âWhat do I want my audience to think, feel, or do after experiencing my message?â If your audience does not know exactly what they should think, feel, or do afterwards, you have failed as a speaker. Later, you will pick up tools to not only have them know what to think, feel, or do, but to be so excited that they canât wait to act on it.
5. They give loose messages. Loose means the messages are not tied to any anchors and therefore the audience has no way to remember it. Your message becomes fleeting and everyone has wasted their time. Later, you will see how to use anchors for every point you make, so that your speech becomes unforgettable and your impact becomes a magnet for more opportunities, customers, and profits. You will pick up my special PARTS formula for making your whole speech stick.
6. They present with words, words, and more words. Audiences remember what they see far more than what you say. Profitable speakers speak in images, not in words. They say that a picture is worth a thousand words, right? Well, later you will discover a tool that is âworth a thousand pictures.â These tools and others will tighten your speech and make it as memorable as your last trip to the beach.
7. They start with a whimper. The best speakers understand that the first thirty seconds will make or break your entire speech. This is all the time it takes for the audience to decide whether they should mentally check in or check out of your presentation. Do not start with a whimper. Start with a bang. Later, you will see examples of how too many speakers begin their speeches, and then you will pick up tools to start with the kind of bang that makes your audiences say, âIâm so glad Iâm here, and I canât wait to see the rest of this!â
8. They force-fit. Force-fitting means they try to get too much information into too little time. There is an old speakerâs proverb that states, âIf you squeeze your information in, you squeeze your audience out.â There is no time to engage, to play, and to connect with your audience. Later you will discover a rule-of-thumb formula you can use to include just enough information but not too much. When you do this correctly, you will be able to watch your audience walk away with satisfied smiles on their faces. It will be as though theyâve just finished a great meal.
9. They donât build their speech on benefits. Wannabe speakers, if they use benefits at all, sprinkle them on at the end of each pointâor worse, at the end of each presentation. They think this will motivate people to act. That wonât get it. The structure of the presentation has to actually be built on benefits, and very few speakers do this. Once you do, you will keep your audiences on the edges of their seats, and when they get up, theyâll take your next step. Later, you will see just how you can build a benefits-laden speech from the ground up. This is World Class Speaking at its best.
10. They have an âIâ or âweâ focus. The most important word in speaking is âyou.â It needs to be used with an 80:20 ratio with the words âIâ and âwe.â Whether setting up your structure, doing check-ins and questions with your audience, or driving home your points, you need to use âyouâ and âyourâ as often as possible. Later, you will uncover the most effective ways to do this. When you do, youâll find it almost effortless to keep them leaning on your every word.
11. Their delivery is not truly dynamic. If you get mail delivered to your house and itâs destroyed by the rain, chances are that whatever that mail contains will be affected. Thatâs because content is directly tied to delivery, and being ineffective with one leads to a destroyed speech. What you say is not enough to make an impact. How you say it is critical. Itâs not about bouncing off the walls. Itâs not about being dynamic the entire time. Itâs not about simply changing your stress, rate, pitch, and volume. Itâs not about the powerful pause. What is it about? You will find out in chapter four, which is on delivery.
12. They lip-synch. If you use PowerPoint slides to say the same thing visually that you say verbally, you are lip-synching your presentation; you are the Milli Vanilli of public speaking. Abuse of slides has destroyed more presentations than any other device in history. Speakers who use slides improperly compete with themselves, and their audience members lose. The audience must choose among watching the screen, reading their handouts, and watching you. Do you know what they usually decide to do? They mentally check out of your presentation and just leave the shell of the body there for you to bore to death. Later, you will get the tools you can use to make slides work for you rather than weaken you.
13. They use Ditch-digging introductions. Most speakers understand that you should always give a written introduction to the person introducing you. However, they donât understand what makes a good introduction. Instead, their introductions are just a tweaking of their bio. This is horrible when it comes to speaking and the audience already starts thinking, âEnough already. Okay, so he has done this and that. Whatâs in it for me to be here?â Later, you will learn a foolproof method for writing an introduction that makes your audience members say, âGreat! Iâm in the right place.â
14. They donât get their audiences involved. Involvement breathes life into a speech, but wannabe speakers leave audiences gasping for air, because they donât get them involved. If they do get them involved, they donât do it early enough. Waiting until the end of your presentation to ask, âAre there any questions?â does not suffice as good audience involvement. There are so many ways to get and keep them involved, it ought to be a crime not to. Later, you will pick up tools to keep them involved, engrossed, and engaged throughout your entire presentation and beyond. You will see eyes wide open rather than glazed over. Remember that audiences like to be heard too. Get them involved, and do it early.
15. They forget about the floor. They donât own the stage. Wannabe speakers take the stage, but World-Class Speakers own it. You have the ability to add clarity, great emotion, and impact to your speech just by using the stage in masterful, purposeful ways. Later, you will discover how to use this speaking platform to spark an unbreakable connection between you and your audience members.
16. They donât connect. If you do not connect, you cannot affect. Connection is about energy, but it is not about bouncing off the walls. Later, you will see how to match the energy of your audience so that they feel connected to you within the first few moments of your speech.
17. They speak for standing ovations. Too many speakers strive to get a standing ovation instead of what they should strive for: standing invitations.
WHAT IS THE CORE ESSENCE OF WORLD CLASS SPEAKING?
If you know anything about me, you know Iâm all about the nuts and bolts. Theory has its place and is an important backdrop, but the practical and tangible tools you pick up in this book are what will make the difference in your future and fortune as a speaker. However, there is one strategy thatâs at the heart of World Class Speaking, and it goes back thousands of years. Therefore, before we jump into all the tangible tools, starting in chapter two, wrap your mind around what youâre about to read. It will make all the difference in your failure or vast success as a world-class speaker and will lead you to see significant profits!
The Heart of Public Speaking
At the heart of public speaking is a story. Bill Gove, the first President of the National Speakers Association, summed it up best with his advice to
âTell a story and make a point!â
That is the core essence of public speaking. We speak to be remembered, right? Well, what better way is there to be remembered than to tell a story? Think about it: When people remember your story, what will they also remember? Thatâs right; theyâll remember your point.
Think back to when you were a kid. Did you ever say to your parents, âMommy, Daddy, please tell me a storyâ? Do your kids ever ask you for a story? I know mine do every night. Stories drive life. Believe it or not, many of our values and our understanding of life came from those early stories.
For example, do you remember the story of the tortoise and the hare? What was the moral of that story? Slow and steady wins the race. How about The Wizard of Oz? It reminded us that there is no place like home and that the strength we might need has been in us the whole time. Finally, how about the story of Goldilocks and the three bears? This is the interesting thing about stories. They can provide you with several different messages based on where you are in your life. Each person can take something different from them. When I was young, I felt that Goldilocks was an innocent little girl who wandered into a house and made herself comfortable. Now, of course, I think Goldilocks should be locked up for breaking and entering! After all, who breaks into a house and then complains that the ownerâs bed is not comfortable enough? But I digress ⌠Stories breathe life into your speech and captivate the audience, all while slipping in a message that can change their lives. When you master storytelling, youâll be well o...