Handling Criticism

Learn rhetoric emotional intelligence & repartee, use mindfulness communication & resilience in conflict resolution, understand manipulation sabotage & feedback

Simone Janson, Simone Janson, Simone Janson

• Publisher: Best of HR – Berufebilder.de®
• Year: 2024
• ISBN:
  9783965963610
• Edition: 4
• Topic: Personal Development
• Subtopic: Personal Success

In the 4th, completely revised edition of this groundbreaking guide, published by an award-winning publisher, renowned experts (overview in the book preview) combine their knowledge with interactive AI. This unique combination of decades of experience and state-of-the-art technology enables you to master challenges on a whole new level. Thanks to the innovative transfer of information, complemented by personal experiences of success, you can realize your goals and reach your full potential. Because a relaxed approach to criticism and the ability to see it as an opportunity for personal development is important. But in doing so, it is always important to maintain a happy medium between your own goals and the criticism you receive from superiors and colleagues, for example. At the same time, it is also important to see through interpersonal digital power games, acts of sabotage, and other people's communicative tricks and tactics, and to understand manipulative communication strategies. This book offers rhetorical assistance for conflict management in order to be prepared for any situation in terms of communication. For its concept "Information as Desired, " the publisher won the Global Business Award as Publisher of the Year and received government funding. It is also a partner of the Ministry of Education and Research of the Federal Republic of Germany. The goal to give you the best possible content on topics such as career, finance, management, recruiting, or psychology goes far beyond the static nature of traditional books: The interactive AI Extended Books not only provide AI-optimized content in several languages based on data analysis but also allow you to ask individual questions and receive advice tailored to your personal interests. Each book contains detailed information and examples for your successful use of AI. You can utilize AI software for free, download e-courses, collaborate with workbooks, or engage with an active community. So you gain valuable resources that enhance your knowledge, stimulate creativity, and make your personal and professional goals achievable and tangible. Expertise and technical innovation go hand in hand, as we take the responsibility to deliver well-researched and informed content seriously, honoring the trust you place in us. Due to the unique combination of human expertise and innovation, we can publish works that meet your requirements in every aspect. And furthermore, we want to offer you the opportunity to make your journey towards personal growth and success even more unforgettable. We understand that true change occurs not just in the mind but primarily through personal experiences and application. Therefore, we've conceptualized special success journey experiences tailored to each book for you. Be inspired to elevate your life to an entirely new level. By purchasing the books, you can also do good: The publisher dedicates about 5 percent of book sales revenue to socially relevant or sustainable projects. We provide scholarships, support innovative ideas, and contribute to climate protection initiatives. Publisher Simone Janson is also a bestselling author and one of the top 10 influential German bloggers according to the Blogger Relevance Index. Additionally, she has been a columnist and author for renowned media outlets such as WELT, Wirtschaftswoche, or ZEIT - more about her can be found, among other places, on Wikipedia.

Authors Overview

Gabriele Schranz

Gabriele Schranz is a shareholder of Schranz and Cerwinka OEG; Vienna - Zurich.

After studying business administration in Vienna, she worked in the management of the Berlitz language school in Vienna. Since 1993 she is an independent trainer and consultant for communication, professional appearance, process optimization and personality development. She is responsible for projects in the areas of services, doctors and assistants as well as communication in the hospital. She also works as a college lecturer and has written numerous books on office management and professional communication.

Dr. Gabriele Cerwinka

Dr. Gabriele Cerwinka is a shareholder of Schranz and Cerwinka OEG.

She has many years of professional experience as a board secretary. After studying vocational education and communication sciences as well as International Human Resource Management / Organizational Development, she has been a freelance consultant and coach for personality development, communication and office management since 1993. She is also a textbook author and university lecturer.

Petra Schächtele-Philipp

Petra Schächtele-Philipp is a trainer and rhetorician.

Schächtele-Philipp studied computer science and then rhetoric and sociology. She is, among other things, a licensed HDI trainer and wingwave coach. She worked as a head trainer at Integrata AG before starting her own business as an executive trainer. Your customers include Audi-AG, Bosch, Daimler and Böhringer. Together with the communication trainer and coach Peter Kensok, she wrote the book “Einfach Schlagsehen”. She lives in Stuttgart.

Peter Kensok

Peter Kensok is Peter Kensok is communication trainer, coach and psychotherapist. 

Kensok studied ethnology, volunteered at a daily newspaper and after a few years as a freelance journalist trained PR consultants, copywriters and editors. He is a journalist, trainer, consultant and coach. NLP-Trainer DVNLP eV, Master-Practitioner of the Society of Neurolinguistic Programming (USA) and since 2000 alternative practitioner for psychotherapy with own practice according to the Heilpraktikergesetz as well as Lehrcoach and Lehrtrainer.

Website:

http://www.coaching-kensok.de/

Dr. Matthias Nöllke

Dr. Matthias Nöllke is SPIEGEL-Best-selling author and works for Bavarian Radio.

Nöllke is an expert in management and communication and author of more than 20 textbooks. As a keynote speaker, he lectures and seminars for companies such as Accenture, Daimler, Deutsche Bahn, Deutsche Bank, Evonik, Oracle, SAP and works for Bayrischer Rundfunk. His topics: trust, power and language as well as leadership. Dr. Nöllke lives in Munich, is married and has two children.

Claudia Hupprich

Claudia Hupprich is a management consultant for DAX companies and medium-sized companies.

She is a sparring partner for people who want to gain clarity about their goals in the increasingly digital and agile world and who want to implement them successfully. It has been supporting people and organizations that are in the process of change (or would like to be in it) for more than 20 years. Her customers include DAX companies, medium-sized companies and individuals.

Hupprich is the founder and managing partner of the consulting @ work consulting firm, Top 11 Coach D / A / CH (manager magazin 8/2019), finalist GSA Newcomer Award, Certified Professional Speaker and Certified Master Coach. Your new book "Success Journey - The Success Journey to Your Goals" was published in January 2020 by Haufe-Verlag.

Website:

http://www.claudia-hupprich.com/

Sabine Lanius

Sabine Lanius has worked in the management of an international fair company and has been coaching 1998 executives.

Sabine Lanius, born in 1965, advises and coaches executives and experts who want to reflect and optimize their leadership and communication behavior. She works for corporations and medium-sized companies as well as for well-known academies. She is also a lecturer at Johannes Gutenberg University Mainz. Her work focuses on job-related topics such as leadership, communication, especially feedback, onboarding / job transition, new placement / career advice. Before starting her own business, the business administration graduate gained management experience at an international trade fair company in marketing / sales (b2b) and in renowned consulting firms.

Website:

http://www.sabine-lanius.de/

Stefan Häseli

Stefan Häseli is an advisor for organizational development.

For over 10 years, the certified by the University of St. Gallen coach and coach for leadership, communication and marketing topics accompanied such well-known companies such as Omega, Swatch, Reader's Digest and the Swiss Post. Awarded the International German Training Award in Gold, the former cabaret artist and author is also in demand as a moderator and keynote speaker in German-speaking countries.

Website:

http://www.atelier-ct.ch and http://www.stefanhaeseli.ch

Chris Wolf

Chris Wolf Graduate in psychology and book author.

For over 15 years Chris Wolf works in consulting and training. Topics from marketing, leadership, sales and communication with patients / relatives are the topic. Their own preference for introversion sparked interest in the topic and led to their great expertise in introversion-oriented training methods and communication tools.

Heinz Jiranek

Heinz Jiranek, psychologist and coach.

Jiranek is owner and managing director of ifb-Jiranek - Institute for Industrial Psychology and has been working for various clients on communication, leadership and coaching since 30 years. Also influenced by his professional background as a therapist, he always focuses on the effect and never on the recipe, not on behavioral drills, but on the interpersonal process.

Website:

http://www.ifb-jiranek.net/

Dr.-Ing. Peter Becker

Dr.Ing. Among other things, Peter Becker worked for NATO and today is Managing Partner of Personalberatung Steinbach und Partner.

He studied electrical engineering from 1976 - 1981 at the TU Darmstadt. 1982, he began his industrial career as a development engineer for sensor technology, microelectronics and signal processing. In the framework of a German-American technology transfer, he spent two years in the US, where he worked as a project manager for the development of on-board computers in a NATO anti-tank missile system.

1989 earned his doctorate extra-occupational at the TH Darmstadt in the field of control engineering / aviation technology. As head of research and development changed Dr. Becker 1993 became one of the world market leaders in flow measurement technology in Switzerland, where he was appointed 1997 Managing Director for Marketing, Sales, Service and Development. In addition to his professional duties devoted himself Dr. Becker intensively questions the organization and process optimization as well as the personnel development. 2000 returned to Germany to take over the chairmanship of the management board in an internationally oriented group of companies in the electrical engineering industry. He completed an individual psychology postgraduate course and a further education as a systemic coach, focusing in particular on personality psychology and aptitude diagnostics. For many years he was a sponsor and juror in the network Nordbayern. As a side job he is active in the education of pastors and coaches. 2005 changed Dr. Becker as a personnel consultant for Steinbach and Partner Executive Consultants. His main areas of expertise are the search and selection of qualified specialists and executives - above all for internationally active industrial companies - and in the personnel development of executives (aptitude diagnostics, coaching).

Website:

http://www.steinbach-partner.de

Simone Janson

Simone Janson is a publisher, consultant and is one of the 20 most important German bloggers according to the Blogger Relevance Index and Wikipedia. According to DIE ZEIT, she is one of the most important bloggers on career, professional and working life. She is also a keynote speaker and advises companies such as Samsung, OTTO and Randstad on HR communications, and she has also worked for various universities and business schools.

The FAZ about Simone Janson: "... gives easy to implement tips on how to get there with less effort and make life easier."

Janson has written or contributed to over 20 books for publishers such as Redline Wirtschaft, Springer Gabler and Bertelsmann, including the bestseller “The 110% Lie”, which has been translated into several languages, as well as various textbooks and university publications. In addition, she regularly wrote columns in the print and online editions of DIE WELT and t3n as well as in the online edition of Wirtschaftswoche.

Website:

https://berufebilder.de (DE) and https://best-of-hr.com (EN)

About the publisher Best of HR - Berufebilder.de®

Best of HR - Berufebilder.de® is publishing house, registered trademark and eLearning on Demand platform by the German Top20-Blogger, publisher and consultant Simone Janson, referenced in Wikipedia, ARD, ZEIT, WELT. About 500 internationally renowned authors also write here. All information is available in German and English.

In addition Best of HR - Berufebilder.de® offers an eLearning on Demand service: Customers can arrange and download themselves under https://best-of-hr.com/academy/ eCourses on their desired topic or take an individual and particularly for you conceived eMail course.

Notes on translation

This work is published in German and English. We support neural machine learning when translating into English. What does this mean exactly?

AI and neural networks: How is our translation produced?

The automated translation we use is based on AI systems using neural networks such as thos...