eBook - PDF
People as Care Catalysts
From Being Patient to Becoming Healthy
- 246 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
People as Care Catalysts
From Being Patient to Becoming Healthy
About this book
The healthcare sector is undergoing strong expansion worldwide, as the focus changes from 'treating illness' to 'promoting wellness' and those able and willing to pay for their health make up for the shortcomings of national systems. How things evolve will depend on whether the national systems reinvent themselves around a new model of customer value, or fail to change and become obsolete. Global in scope and insightful in its conclusions, People as Care Catalysts sets out an agenda for how things could develop in the new 'healthcare economy'.
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Table of contents
- Cover
- Contents
- List of contributors
- Foreword
- Preface – how this book came about
- Acknowledgements
- 1: Challenges for health care in Western societies
- 2: Health care – victim of the industrial model?
- 3: Who and where is the customer?
- 4: The future shape of health care
- 5: A French exception or a demonstration of a European trend?
- 6: Living healthy to an older age – would it be possible for everyone?
- 7: Leadership for health care in the age of learning
- 8: Overall conclusions this far
- 9: An attempt to create an idealized design
- 10: An impossible synthesis?
- 11: Positioning our approach
- Appendix A: A challenge for economic policy
- Appendix B: Summary of research on value creation via coproductive meetings
- Appendix C: Useful abbreviations
- References
- Index
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Yes, you can access People as Care Catalysts by Richard Normann, Niklas Arvidsson, Richard Normann,Niklas Arvidsson in PDF and/or ePUB format, as well as other popular books in Business & Decision Making. We have over 1.5 million books available in our catalogue for you to explore.