Innovation is the action or process of innovating.
Wow! Googleās featured definition is definitely very helpful, isnāt it?
āWhat is innovation?ā is the million-dollar question. In fact, it is an almost two-trillion-dollar question, which is roughly the number of hits one gets when searching for āinnovation definition.ā Recently, innovation has become a buzzword that a lot of people use without really knowing what it is and understanding what it covers.
So, whatās innovation?
In my transition from corporate to the world of entrepreneurs and small businesses, I realized that people considered innovation as reserved for the elite. Most of them did not really understand what innovation was. Even big companies can be overwhelmed by innovation. A June 2020 report from BCG (Boston Consulting Group) reveals that 25 percent of big companies are confused by innovation, with inconsistent commitment and resource investment.
Very smart innovators and experts went through the exercise of defining innovation. The outcome can be complicated or pompous. I personally gravitate around the short and impactful ones, like: āInnovation is creativity that ships,ā (Steve Jobs) or āThe future deliveredā (Jorge Barba).
Still, innovation can sound sophisticated and intimidating.
I would argue that it should be accessible and that anyone can be an innovator if one is curious, passionate, courageous, and ready to develop the right skills.
People pigeonhole creativity as belonging to a single individual or group of geniuses; they donāt realize that every human has this incredible capacity to imagine and to change things.
Anthropologist Augustin Fuentes.
For my own definition, I opted for very simple language:
Something new that creates value.
āSOMETHING new that creates valueā
When we think about innovation, we usually think product innovation (be it a beauty cream or a car), or technology (digital technologies, patents). Innovation is much broader. It can be a service (new distribution system like takeout or online selling), a process (Henry Fordās invention of the worldās first moving assembly line), or a system (e.g. creating the first health savings account). It can also be an undiscovered combination of existing elements into a new breakthrough (the iPhone). What we more often see these days is business model innovation, like the āplatformā business of Uber or Airbnb.
āSomething NEW that creates valueā
If what you create is not new, it cannot be innovation. Now, itās all relative depending on the scope and impact of the innovation. It can be new to the world (the vaccine concept), or new to the industry (the electric car). Copying an innovation to apply it to your own company is not innovating. However, as we saw with the iPhone, combining existing technologies or innovations into a new concept or business model is innovation.
For instance, launching a shower gel with a new fragrance, which will basically cannibalize existing business, is not innovative. Launching a shower gel variant that emotionally connects to consumers to the point that it becomes viral on social media and brings incremental business by attracting new users and non-category users is somewhat innovative.
If we look at the etymology, innovation was introduced in the 1540s, from the Latin innovatus, past participle of innovare: āto renew, restore.ā It also means transforming into something new, giving a new life to something. We may think of artists like the French painter Blase, who transforms classical paintings by adding a contemporary element.
In our interview, Nelida Quintero, an architect and environmental psychologist, reminded us to stay humble: āI feel that sometimes we push too hard for being original: be the first or be new. But innovation, from my perspective, often happens when redesigning, rethinking, reconsidering something within different contexts or from different standpoints, and that in itself could be innovative.ā
There is therefore an entire spectrum of newness, from minor to world-changing.
āSomething new that creates VALUEā
This is the most important component of the innovation equation. When we think value, we first think āgreen:ā bottom line, money. Itās certainly important, but value is far more than that. Like beauty, itās in the eye of the beholder.
It reminds me of a great training I had in the corporate world around partnerships given by the Rhythm of Business consultancy. When talking about collaborations, they made us think about the value we could bring to the other party. They called it ācurrencies.ā Beyond revenues, it could be image, connections, credibility, or knowledge. It depends on what you need the most in your current situation. Itās well known that if you are lost in Death Valley, a bottle of water is of better value than a $500 bill.
To summarize, as a simple example of all words being used, imagine this: a young entrepreneur created a rock-climbing training. One might argue that this i...