- 320 pages
- English
- PDF
- Available on iOS & Android
About this book
From the 'Third Way' reforms of the 1990s to today's prospect of a post-bureaucracy era, the management of the UK's public services has been radically overhauled in recent decades. This important new text provides a complete introduction to the key themes and developments in public management and the changing relationship between governments, public service providers and the public. June Burnham and Sylvia Horton examine the key components of public management in the UK, including strategic management and the introduction of new performance management techniques as well as financial and human resources management. The book assesses how wider forces such as Europeanization, globalization and the global economic crisis have affected both the structure and role of the state and the way public services are managed. It also looks back to examine the transition from public administration to public management and considers how different ideologies have influenced and driven reform.
Distinctively, the authors provide a full assessment of how devolution has affected public services across all parts of the UK. Providing an insightful and accessibly written introduction, this book will be ideal reading for all students of public management.
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Information
Table of contents
- Cover
- Half Title
- Title
- Copyright
- Contents
- List of Illustrative Materials
- List of Abbreviations
- Acknowledgements
- 1 Public Management: Change or Continuity?
- 2 The Politics and Theories of Public Management in Britain
- 3 The Institutional Framework of Public Service Provision
- 4 Delivering Public Services: Processes and Problems
- 5 Strategic Management and Leadership
- 6 Performance and Quality Management
- 7 Financial Management and Economic Regulation
- 8 Human Resource Management in the Public Sector
- 9 Regulation, Audit and Inspection inside Governance
- 10 Conclusion: Public Management in the UK Today
- References
- Index