Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice
eBook - PDF

Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice

  1. English
  2. PDF
  3. Available on iOS & Android
eBook - PDF

Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice

About this book

COMMUNICATING IN R!SK, CRISIS, AND HIGH STRESS SITUATIONS

LEARN THE UNIFYING PRINCIPLES BEHIND RISK, CRISIS, AND HIGH STRESS COMMUNICATION WITH THIS STATE-OF-THE-ART REFERENCE WRITTEN BY A MAJOR LEADER IN THE FIELD

Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice is about communicating with people in the most challenging circumstances: high stress situations characterized by high risks and high stakes. The ability to communicate effectively in a high stress situation is an essential communication competency for managers, engineers, scientists, and professionals in every field who can be thrust into demanding situations complicated by stress. Whether you are confronting an external crisis, an internal emergency, or leading organizational change, this book was written for you.

Communicating in Risk, Crisis, and High Stress Situations brings together in one resource proven scientific research with practical, hands-on guidance from a world leader in the field. The book covers such critical topics as trust, stakeholder engagement, misinformation, messaging, and audience perceptions in the context of stress. This book is uniquely readable, thorough, and useful, thanks to features that include:

  • Evidence-based theories and concepts that underlie and guide practice
  • Tools and guidelines for practical and effective planning and application
  • Experience-based advice for facing challenges posed by mainstream and social media
  • Provocative case studies that bring home the key principles and strategies
  • Illuminating case diaries that use the author's breadth and depth of experience to create extraordinary learning opportunities

The book is a necessity for managers, engineers, scientists, and others who must communicate difficult technical concepts to a concerned public. It also belongs on the bookshelves of leaders and communicators in public and private sector organizations looking for a one-stop reference and evidence-based practical guide for communicating effectively in emotionally charged situations. Written by a highly successful academic, consultant, and trainer, the book is also designed as a resource for training and education.

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Yes, you can access Communicating in Risk, Crisis, and High Stress Situations: Evidence-Based Strategies and Practice by Vincent T. Covello in PDF and/or ePUB format, as well as other popular books in Technology & Engineering & Technology & Engineering Research & Skills. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Contents
  5. A Note from the Series Editor
  6. Acknowledgments
  7. Author Biography
  8. Chapter 1 The Critical Role of Risk, High Concern, and Crisis Communication
  9. Chapter 2 Core Concepts
  10. Chapter 3 An Overview of Risk Communication
  11. Chapter 4 Development of Risk Communication Theory and Practice
  12. Chapter 5 Stakeholder Engagement and Empowerment
  13. Chapter 6 Communicating in a Crisis
  14. Chapter 7 Foundational Principles: Perceptions, Biases, and Information Filters
  15. Chapter 8 Foundational Principles: Trust, Culture, and Worldviews
  16. Chapter 9 Best Practices for Message Development in High Concern Situations
  17. Chapter 10 Communicating Numbers, Statistics, and Technical Information about a Risk or Threat
  18. Chapter 11 Evaluating Risk, High Concern, and Crisis Communications
  19. Chapter 12 Communicating with Mainstream News Media
  20. Chapter 13 Social Media and the Changing Landscape for Risk, High Concern, and Crisis Communication
  21. Index
  22. EULA