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The divides between us seem to keep growing no matter the issueāpolitics, race relations, religion, and the list goes on. How can we bridge our divides without forcing everyone to conform to the same thinking and behavior?
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Cultural intelligence, a scientific model originally designed for working with people from different cultures, is ideally suited to bridge our polarizing differences. Here, David Livermore, the leading expert in the field, teaches us how to use the method he has taught global executives and foreign diplomats to navigate difficult conversations with anyone. Livermore uses his renowned work in cultural intelligence to address such everyday challenges as:
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- How should I respond to a racist comment?
- What should I do when someone is completely closed to a different perspective?
- How can I persuade polarized groups to move beyond "agree to disagree"?
- How do I handle the emotional fatigue that comes with polarizing conversations and relationships?
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"What can each of us do to address what feels like an intractable problem in our organizations and communitiesāpolarization? David Livermore shares what he has learned from his own research and journey about what it takes to develop cultural intelligence." āLinda A. Hill, PhD, Professor, Harvard Business School, and coauthor ofĀ Collective Genius