The Handbook of Global Outsourcing and Offshoring
eBook - PDF

The Handbook of Global Outsourcing and Offshoring

  1. English
  2. PDF
  3. Available on iOS & Android
eBook - PDF

The Handbook of Global Outsourcing and Offshoring

About this book

This book offers a broad perspective on issues relating to the sourcing of systems and business processes in a national and global context, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

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Yes, you can access The Handbook of Global Outsourcing and Offshoring by I. Oshri,J. Kotlarsky,L. Willcocks in PDF and/or ePUB format, as well as other popular books in Business & Business Strategy. We have over one million books available in our catalogue for you to explore.

Information

Table of contents

  1. Cover
  2. Contents
  3. List of Tables
  4. List of Figures
  5. Acknowledgments
  6. Note on Case Study Contributors
  7. Introduction
  8. Chapter 1 Overview of the global sourcing marketplace
  9. Chapter 2 Sourcing models: What and when to outsource/offshore
  10. Chapter 3 Country attractiveness for sourcing
  11. Chapter 4 Supplier’s core capabilities and strategies for sustainability and growth
  12. Chapter 5 Leveraging knowledge and expertise
  13. Chapter 6 The client perspective: Vendor selection strategy, retained management capabilities, and legal issues
  14. Chapter 7 The IT outsourcing lifecycle and the transition phase
  15. Chapter 8 Governance of outsourcing projects
  16. Chapter 9 Managing globally distributed teams
  17. Chapter 10 Emerging issues in sourcing strategy
  18. Case Study 1 Managing IT outsourcing and core capabilities for business change: The Commonwealth Bank of Australia case
  19. Case Study 2 Transforming a human resource function through outsourcing: The BAE Systems – Xchanging enterprise partnership
  20. Case Study 3 PanGenesis: A creative Costa Rican approach to the persistent IT labor crunch
  21. Case Study 4 The giant awakens: Sheen Software Systems considers China for offshore IT outsourcing
  22. Case Study 5 Managing strategic IT-based outsourcing projects: The CLASS case in financial services
  23. Case Study 6 Strategic challenges facing captive centers
  24. References
  25. Name Index
  26. Subject Index