Winners and Losers
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Winners and Losers

Creators and Casualties of the Age of the Internet

Kieran Levis

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eBook - ePub

Winners and Losers

Creators and Casualties of the Age of the Internet

Kieran Levis

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About This Book

Kieran Levis tells the stories of some of the most innovative businesses of recent times to explain how a few succeeded - when so many failed - in creating entirely new markets and dominating them. He shows how Amazon and Google rose from nothing to enormous heights, whilst IBM, Kodak and AOL plummeted from them; how Nokia and Sky bounced from near-bankruptcy to global leadership; and charts the incredible rise and fall and rise again of Apple. Told with clarity, wit and pace, these dramatic stories reveal what it was about a few winners that enabled them to hold onto their prizes, whilst the absence of these qualities crippled the losers.

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Information

Year
2009
ISBN
9781848873131

INDEX

@Home 96

A&C Black 257
abstractions 348–50
Accept.com 102
Adair 220
adaptation 361–4
Adobe 37, 373
Adobe Acrobat 37
advertising
Amazon 93–4, 94, 95
AOL 147–8
Apple Computer 29, 34, 41
Craigslist 275–8
Encyclopædia Britannica 258
Google 193, 195–8
Webvan 108
AdWords 196–8
Akers, John 249–51, 252–4, 256, 351
Alando.de 183
Albertson 115
Allen, Howard 63–4, 65
Allen, Paul 146
AltaVista 190, 191, 193
Alward, Peter 62
Amazon 1, 81, 86105, 106, 111, 122, 187, 198, 218, 221, 286, 347–8, 363, 366, 369
acquisitions programme 96, 101–2
advertising 93–4, 94, 95
affiliates 102
assessment 104–5
auction services 101, 180–1
branding 374
business model 92–3
business networks 381–2
culture 97–8
customer care 100, 162, 162–3, 372
customer experience 98100
diversification 95–6
funding 92–4, 95
growth 93, 94–6, 104
and the Internet stock collapse,
2000 103–4
launch 90–2
losses 95, 102, 103–4
market focus 166–7
music sales 96
organizational capabilities 79
origins 8790
profit margins 175
proposition 115
recruitment 96–7, 378
revenues 9...

Table of contents