Interpersonal Communication in the Diverse Workplace
eBook - ePub

Interpersonal Communication in the Diverse Workplace

Get Along, Get It Done, Get Ahead

  1. 172 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Interpersonal Communication in the Diverse Workplace

Get Along, Get It Done, Get Ahead

About this book

Foregrounding the vital importance of interpersonal communication and cultural competence in the workplace, this book offers concise, practical strategies for daily communication in a global business environment.

The workplace is steadily becoming more diverse, and cultural competence is widely recognized as a key to success, in terms of revenue, profit, market share, and workforce productivity. This and diversity appreciation are the two cornerstones for effective interpersonal communication, facilitating relationship development, improving job satisfaction, commitment, loyalty, and trust, and leading to performance and organizational success. The effectiveness of diversity training sessions and cultural guidebooks can vary – business professionals need a book that presents more than descriptions of culture-bound business practices or prescriptions for valuing diversity.

This book is that practical solution, presenting a conceptual model along with tools to put it to work from day one, including cases and examples. With its strategies for reducing diversity miscues, techniques for responding in uncomfortable conversations, and innovative ways to bridge cultural gaps, this book will help current and aspiring leaders across industries build rapport and promote constructive behaviors in a diverse work environment, resulting in organizational success.

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Yes, you can access Interpersonal Communication in the Diverse Workplace by Geraldine Hynes in PDF and/or ePUB format, as well as other popular books in Business & Business General. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Routledge
Year
2023
Print ISBN
9781032370743
eBook ISBN
9781000831801

Table of contents

  1. Cover
  2. Half Title
  3. Title Page
  4. Copyright Page
  5. Dedication
  6. Contents
  7. Preface
  8. Acknowledgments
  9. Part I: Communication Cornerstones
  10. Part II: Get Along
  11. Part III: Get It Done
  12. Part IV: Get Ahead
  13. Appendix 1: Tips for Improving Your Team’s Intercultural Communication
  14. Appendix 2: Conflict Resolution Survey
  15. Appendix 3: Work Plan Template
  16. Bibliography
  17. Index