Mastering Microsoft Dynamics CRM 2016
eBook - ePub

Mastering Microsoft Dynamics CRM 2016

  1. 402 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

Mastering Microsoft Dynamics CRM 2016

About this book

This comprehensive guide covers all the essential features of Dynamics CRM so you can build effective applications.

Key Features

  • [*] Harness the full power of Dynamics CRM 2016 through real-world scenarios
  • [*] Create efficient client-side applications and customized plugins that work seamlessly across mobile and the Web
  • [*] Get to know the best practices from field experience to utilize Dynamics CRM 2016 efficiently
  • [*] Get an in-depth understanding of mobility and tablet options for Dynamics CRM 2016

Book Description

Microsoft Dynamics CRM is the most trusted name in enterprise-level customer relationship management. The latest version of Dynamics CRM 2016 comes with some exciting extra features guaranteed to make your life easier with Dynamics CRM. This book provides a comprehensive coverage of Dynamics CRM 2016 and helps you make your tasks much simpler while elevating you to the level of an expert.The book starts with a brief overview of the functional features and then introduces the latest features of Dynamics CRM 2016. You will learn to create Word and Excel templates, using CRM data that will enable you to provide customized data analysis for your organization. You will understand how to utilize Dynamics CRM as an XRM Framework, gain a deep understanding about client-side scripting in Dynamics CRM, and learn creating client-side applications using JavaScript and Web API. We then introduce visual control frameworks for Dynamics CRM 2016 mobile and tablet applications. Business Process Flows, Business Rules, and their enhancements are introduced. By the end of this book, you will have mastered utilizing Dynamics CRM 2016 features through real-world scenarios.

What you will learn

  • [*] Learn to manage the sales, service, and marketing divisions of any organization using entities and other Dynamics CRM 2016 customizations
  • [*] Learn about the XRM framework of Dynamics CRM 2016 and leverage its features
  • [*] Provide an enhanced mobile and tablet experience using the latest features of Dynamics CRM
  • [*] Get an enhanced Dynamics CRM analytics experience with Word and Excel templates
  • [*] Develop client-side applications using JavaScript and Web API
  • [*] How to develop plugins and workflows using Dynamics CRM 2016
  • [*] Solution framework improvements, new field types, and Relevant Search in Dynamics CRM 2016

Who this book is for

This book is for those with Dynamics CRM knowledge who want to utilize the latest features available with Dynamics CRM 2016 and Update 1. Extensive Dynamics CRM development experience would be beneficial.

]]>

Frequently asked questions

Yes, you can cancel anytime from the Subscription tab in your account settings on the Perlego website. Your subscription will stay active until the end of your current billing period. Learn how to cancel your subscription.
No, books cannot be downloaded as external files, such as PDFs, for use outside of Perlego. However, you can download books within the Perlego app for offline reading on mobile or tablet. Learn more here.
Perlego offers two plans: Essential and Complete
  • Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
  • Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
Both plans are available with monthly, semester, or annual billing cycles.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, we’ve got you covered! Learn more here.
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.
Yes! You can use the Perlego app on both iOS or Android devices to read anytime, anywhere — even offline. Perfect for commutes or when you’re on the go.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access Mastering Microsoft Dynamics CRM 2016 by Deepesh Somani in PDF and/or ePUB format, as well as other popular books in Ciencia de la computación & Programación de Microsoft. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Title Page
  2. Copyright
  3. Credits
  4. About the Author
  5. Acknowledgment
  6. About the Reviewer
  7. www.PacktPub.com
  8. Customer Feedback
  9. Preface
  10. History of Dynamics CRM
  11. Working with Sales
  12. Working with Services
  13. Working with Marketing
  14. Working with the XRM Framework
  15. Analytics with CRM
  16. Workflow Development with Dynamics CRM
  17. Client-Side Scripting
  18. Enhancements for Mobile
  19. Plugin Development with Dynamics CRM
  20. Business Process Flows and Business Rules
  21. New Features in CRM 2016