Plan, do, check, act - a practical guide for managers

Understanding results-focused management

Raimundo Godoy, Claudia Bessas

• Publisher: Escola de Gestão Aquila
• Year: 2020
• eBook ISBN: 9780646813387
• Edition: 1
• Topic: Business
• Subtopic: Management
• Index: Business

Plan. Do. Check. Act. Four simple words that together form a powerfulmanagement technique for improving processes, activities, and organisations.We wrote this book to help readers understand and apply the PDCA (Plan, Do, Check, Act) method. It is a model that we have used successfully with clientsaround the world, helping deliver sustainable performance improvement andshareholder value.The concepts and theory behind the method appear simple and straightforward, but we found that most of the literature on the subject is complicated, overblown, and dull.So, we decided to write this book. We have set out to bring the PDCA methodto life, using clear language, simple concepts, and examples from our ownexperience.We hope that, after reading this book, you will be able to apply the PDCAmethod to your work, as well as other areas of your life, because the conceptsand approach are universally applicable.We do not pretend to cover everything there is to know about the subject, butwe hope that this book is the start of your experience of understanding and usingthe PDCA method to make a difference to everything you do.

Table of contents

• Cover
• Title Page
• Copyright
• Summary
• About this Book
• Preface
• Acknowledgements
• Introduction
• Plan
• Do
• Check
• Act and standardise
• Improvement teams
• Case study: a white belt organisation
• Conclusion
• Appendix