Managing Sticky Situations at Work
eBook - PDF

Managing Sticky Situations at Work

Communication Secrets for Success in the Workplace

  1. 232 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Managing Sticky Situations at Work

Communication Secrets for Success in the Workplace

About this book

This title is a practical guide for the millions of men and women who may find themselves dealing with difficult or problematic situations in the workplace. Managing Sticky Situations at Work: Communication Secrets for Success in the Workplace gives employers and employees the tools they need to resolve uncomfortable, unproductive workplace conflicts in a forthright, sensitive, and systematic way. This necessary and timely title gives readers examples of common, real-life workplace situations, followed up with a new and effective way to respond-the Say It Just Right model of communication-applied to each case. Managing Sticky Situations at Work ranges over a myriad of all-too-familiar problems involving and affecting bosses, co-workers, clients, and subordinates. Examples come from the health care professions, information technology companies, small businesses, retail, the public sector, and other sources. From back-stabbing and personality clashes, to bullying bosses and awkward office romances, to inappropriate Internet use and nasty emails, it gives readers recognizable scenarios, practical solutions, and the parameters to help them "say it just right" when it is time to act.

Frequently asked questions

Yes, you can cancel anytime from the Subscription tab in your account settings on the Perlego website. Your subscription will stay active until the end of your current billing period. Learn how to cancel your subscription.
No, books cannot be downloaded as external files, such as PDFs, for use outside of Perlego. However, you can download books within the Perlego app for offline reading on mobile or tablet. Learn more here.
Perlego offers two plans: Essential and Complete
  • Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
  • Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
Both plans are available with monthly, semester, or annual billing cycles.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, we’ve got you covered! Learn more here.
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.
Yes! You can use the Perlego app on both iOS or Android devices to read anytime, anywhere — even offline. Perfect for commutes or when you’re on the go.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access Managing Sticky Situations at Work by Joan C. Curtis in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Communication Studies. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Contents
  3. Illustrations
  4. Acknowledgments
  5. Introduction: How to Say It Just Right in the Workplace
  6. 1. The Say It Just Right™ (SIJR) Model
  7. 2. Personality Overlay
  8. 3. Sticky Situations with Your Boss
  9. 4. Sticky Situations with Co-Workers
  10. 5. Sticky Situations with Clients
  11. 6. Sticky Situations with Subordinates
  12. 7. Sticky Situations in Meetings
  13. 8. Sticky Romantic Situations in the Office
  14. 9. Sticky Interview Situations
  15. 10. Sticky Etiquette Situations
  16. 11. Sticky E-situations
  17. 12. Sticky Situations on the Home Front
  18. Appendix 1: Answers to Quizzes
  19. Appendix 2: Special Tools and Resources
  20. Index