Crash Course in Contemporary Reference
eBook - PDF

Crash Course in Contemporary Reference

  1. 196 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Crash Course in Contemporary Reference

About this book

A fresh, detailed, and thoughtful examination of reference services in the context of evolving community information needs and habits, a changing technological landscape, and new search strategies. Professional practices in the field of library reference services have changed dramatically in the past decade in response to shrinking print reference collections and evolving technology, search strategies, and user needs and interests. This new guide explains all the basics of reference services, covering resource types and awareness of their appropriate uses, collection development and maintenance techniques that support reference service work, the latest online searching techniques, and best practices for service interactions through various platforms, including email, chat, text, phone, and face to face. Additionally, it addresses reference service ethics; communication and conducting reference interviews; important policies related to reference service development, provision, and maintenance; alternative reference service delivery points now in use; and professional service provider networking. Both experienced reference librarians and those new to reference service will benefit from in-depth coverage of recent changes in online reference resources and print-based resources, guidelines for authoritative evaluation of web-based resources, explanations of online catalog searching skills, and tips for reference web page construction. The book also contains an expanded section on making digitized collections accessible and relevant; information on the growing need of members of the general population for help with various federal government access programs ranging from Veterans Affairs and Social Security to health care access, income tax regulation fulfillment, and immigrant documentation; and explanations of copyright in the digital sphere of resource use and transfer.

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Yes, you can access Crash Course in Contemporary Reference by Francisca Goldsmith in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Teaching Language Arts. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Half Title
  3. Title
  4. Copyright
  5. Contents
  6. Introduction
  7. Chapter 1—An Overview of Professional Library Reference Service
  8. Chapter 2—Communication and Reference Work
  9. Chapter 3—Professional Ethics of Reference Service
  10. Chapter 4—Building and Maintaining a Reference Collection
  11. Chapter 5—Organizing Print and Electronic Reference Sources
  12. Chapter 6—Library Catalogs and Bibliographies
  13. Chapter 7—Understanding the Role of Serials in Knowledge Publishing
  14. Chapter 8—Background Information and Definitions: Encyclopedias and Dictionaries
  15. Chapter 9—Finding Facts Fast: Ready Reference
  16. Chapter 10—Using the Web to Guide Your Community to Authoritative Information
  17. Chapter 11—Reference Service Delivery Models
  18. Chapter 12—Networking and Professional Development
  19. Bibliography
  20. Index
  21. About the Author