
Navigating the Digital Landscape
Understanding Customer Behaviour in the Online World
- 300 pages
- English
- PDF
- Available on iOS & Android
Navigating the Digital Landscape
Understanding Customer Behaviour in the Online World
About this book
Rapid digitalisation and social media use has led to the evolution of customer behaviour and for any business it has become imperative to understand customer behaviour in the digital world – the chapter authors in Navigating the Digital Landscape explore a wide range of topics to help the reader harness the positive aspects of digital commerce and mitigate risks.
The chapters look at artificial Intelligence and augmented reality, trend setting and the impact of social media, the effect of the COVID-19 pandemic on various sectors, and much more.
Readers will learn service quality, peer pressure, online reviewers' effect in the digital environment to aid in understanding the various risks and challenges involved in the digital environment, with examples of changing business and consumer scenario case studies as a result of Digital Transformation.
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Information
Table of contents
- Cover
- Navigating the Digital Landscape
- Navigating the Digital Landscape: Understanding Customer Behaviour in the Online World
- Copyright Page
- Contents
- List of Figures and Tables
- About the Contributors
- 1. Influence of Fashion Bloggers on Setting Trends and Purchase Decision of Young Indian Metropolitan Women
- 2. What Does the Rise of Avatars Mean for Consumers? A Systematic Literature Review and Future Research Opportunities
- 3. Does Effective Handling of Negative E-Word of Mouth on Social Media Influence Customers' Behavioral Intentions in the Co ...
- 4. Antecedents of Healthy Lifestyle of Young Consumers: A Cross-Sectional Study of Sri Lanka
- 5. Artificial Intelligence and Augmented Reality: A Business Fortune to Sustainability in the Digital Age
- 6. A Qualitative Inquiry Into Preference of Bahraini Fashion Designers Towards Fashion Shows Versus Digital Fashion Shows, ...
- 7. Students Perspective Toward Online Teaching in Higher Education During COVID-19: A Cross-Sectional Analysis
- 8. Extending the Technology Acceptance Model as Predictor to Explore Student's Intention to Use an Online Edtech Platform i ...
- 9. Metamorphosis of Retail Purchase Through Customer Segmentation in Pandemic Times
- 10. Impact of the Pandemic on Consumer Behavior – A Review
- 11. Consumers in the Pandemic: Contented or Discontented
- 12. COVID-19 Impact on Consumer Preferences Toward Convenience Store Versus Hypermarkets