eBook - ePub

Value Stream Management for the Lean Office

Name: Value Stream Management for the Lean Office
ISBN: 9781040081594

Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas

Don Tapping,

Tom Shuker,

176 pages
English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Value Stream Management for the Lean Office

Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas

Don Tapping,

Tom Shuker,

About this book

Bring Lean Improvements to the Administrative Areas of Your Organization!

Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case studyto illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office. In addition to providing a thorough overview of basic lean concepts, this book details methods for identifying the administrative activities in need of attention. To address these, it applies the eight-step process for removing waste and reorganizing workflow. Accompanying the book are downloadable resources containing a lean assessment tool, a storyboard template, charts, a team charter, and worksheets.

Along with this book you receive downloadable resources containing a lean assessment tool, a storyboard template, useful charts, a team charter, forms, reports, and worksheets!

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Yes, you can access Value Stream Management for the Lean Office by Don Tapping,Tom Shuker in PDF and/or ePUB format, as well as other popular books in Business & Operations. We have over one million books available in our catalogue for you to explore.