Crisis Management and Sports

Global Perspectives

Brian E. Menaker, Dale Sheptak, James J. Zhang

• Publisher: Routledge
• Year: 2024
• eBook ISBN: 9781040276068
• Edition: 0
• Topic: Business
• Subtopic: Public Relations
• Index: Business

In an increasingly turbulent, insecure and fast-changing world, this book presents case studies of crisis management that help the reader to understand what best practice looks like and how to guide sport organizations through the crises that are an inevitable aspect of commercial life.

Featuring the work of leading researchers from ten different countries, and drawing on work in sport management, sport communication and socio-cultural sport studies, the book includes cases from around the world. It explores important themes in contemporary sport management, including resilience in sport organizations; the use of technology in crisis communication; the socio-cultural dimensions of crisis management; reputation and image management; policing and security; and the management of sports events. It also offers examples from a wide range of different sports, including tennis, golf, soccer, gymnastics, mountaineering, rugby, distance running, and the Olympic Games.

This book is an essential addition to the library of anybody with an interest in sport business and management, event management, crisis communication, or public relations.

Table of contents

• Cover
• Half-Title Page
• Series Page
• Title Page
• Copyright Page
• Table of Contents
• List of Contributors
• Chapter 1 Introduction to Global Perspectives in Crisis Management and Sports
• Chapter 2 Organizational Structure, Culture, and Crisis Management in Sport: A Turkish Perspective
• Chapter 3 Resilience and Crisis Management in Sport Organizations: Applying a Social–Ecological System Approach
• Chapter 4 The Use of a Single Spokesperson or Dual Spokespersons for Crisis Communications
• Chapter 5 Application of Modern Technology for Race Course Crisis Communication
• Chapter 6 Crisis Communication and Racism in Sport: When Cultural and Organizational Values Collide
• Chapter 7 Crisis in Alpine Recreational Sport: Managing Death in the Mountains
• Chapter 8 Crisis Management in Tennis: Game, Set, and Match
• Chapter 9 Crisis, Reputation, and Image Management in Sport: The Doping Case of Diogo Vitor from Santos Football Club
• Chapter 10 A Symbolic Interactionist Framework for Examining Athlete Social Media Activity as Crises Generator
• Chapter 11 COVID-19 Pandemic and Sporting Events: Tokyo 2020 Olympics – Challenges and Solutions
• Chapter 12 Entrepreneurial Crisis Management for Stakeholder Retention in Sport: RunCzech and the COVID-19 Pandemic
• Chapter 13 Crises and the Effect of Fear on Sport Event Attendance
• Chapter 14 Crisis Management, Innovation, and Entrepreneurship in Sports: The Case of Valleys Gymnastics Academy
• Chapter 15 Policing Responses to Crisis at Sport Events: A Comparison of Two Scottish FA Cup Finals
• Chapter 16 Crisis and Risk Management in the Fitness Industry
• Chapter 17 Sport Governance and Crisis Communication: The Application of Situational Crisis Communication Theory
• Index