Strategic Management of Information and Communication Technology
eBook - ePub

Strategic Management of Information and Communication Technology

The United States Air Force Experience with Y2K

,
  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

Strategic Management of Information and Communication Technology

The United States Air Force Experience with Y2K

,

About this book

Although Y2K did not result in major disruptions, the event is a rich source of critical lessons for strategic management of information and communication technology (ICT), many of which apply to large organizations today. Using a case study approach, this report describes lessons learned from the response of the Air Force to Y2K and makes recommendations for managing ICT complexity, aligning organizational and ICT strategies, and minimizing risk.

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Edition
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Table of contents

  1. COVER PAGE
  2. THE NATIONAL ACADEMIES
  3. PRINCIPAL INVESTIGATOR
  4. PREFACE
  5. PRINCIPAL INVESTIGATOR’S NOTE
  6. CONTENTS
  7. BOX AND FIGURES
  8. SUMMARY
  9. Chapter 1 Background
  10. Chapter 2 Managing ICT Complexity
  11. Chapter 3 Aligning Organizational and ICT Strategies
  12. Chapter 4 Managing ICT Risk
  13. Chapter 5 Technology Risk as a Socially Embedded Issue
  14. REFERENCES
  15. APPENDIX A: REFERENCES TO WORKSHOP DISCUSSIONS AND INTERVIEWS
  16. APPENDIX B: ABBREVIATIONS AND ACRONYMS
  17. APPENDIX C: BIOGRAPHICAL INFORMATION ON THE PRINCIPAL INVESTIGATOR