How to Deliver Bad News and Get Away with It
eBook - ePub

How to Deliver Bad News and Get Away with It

A Manager's Guide

  1. 184 pages
  2. English
  3. ePUB (mobile friendly)
  4. Available on iOS & Android
eBook - ePub

How to Deliver Bad News and Get Away with It

A Manager's Guide

About this book

A manager’s guide to those unavoidable uncomfortable discussions

 

Delivering bad news is never easy, but there are ways to do it that minimize the pain for everyone involved. How to Deliver Bad News and Get Away with It shows business managers how to navigate these inevitable tough conversations using the best possible approaches.

 

Drawing from software executive Mahesh Guruswamy’s personal experience, this practical guide walks you through delivering bad news to employees, stakeholders, customers, and even bosses. With humor and grace, it covers, among many other topics:

 

• How to talk to an employee about an improvement plan

• How to tell a client a project is delayed

• How to give your boss less-than-glowing feedback

• How to admit that you have to break a promise

 

Although there are many books on the inspirational side of leadership and how to lead effectively in general, few tackle the less-fun but critical topic of having the unpopular but necessary conversations all managers must have, making this book essential for any leader’s library.

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Information

Publisher
Greenleaf Book Group Press
Year
2025
Topic
Business
eBook ISBN
9798886452709
Subtopic
Leadership
Index
Business

Table of contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Contents
  6. Foreword
  7. Introduction
  8. 1 How to Determine It’s Time to Deliver Bad News
  9. 2 How to Prepare to Deliver Bad News
  10. 3 How to Deliver Bad (and Good!) News in Writing
  11. 4 How to Deliver a Performance Improvement Plan
  12. 5 How to Deliver Bad News to Stakeholders
  13. 6 How to Deliver Bad News to Customers: Project Delays
  14. 7 How to Deliver Bad News to Customers: System Problems
  15. 8 How to Deliver Bad News to Your Team: Changing to a Better Direction
  16. 9 How to Deliver Bad News to Your Team: Disagree and Commit
  17. 10 How to Deliver Bad News to Your Team: Going Back on a Promise
  18. 11 How to Deliver Bad News to Your Boss
  19. 12 How to Deliver Bad News to Defend Good People
  20. 13 How to Deliver Bad News on Poor Investment Decisions
  21. 14 How to Receive Bad News
  22. Appendix: How to Determine If You Will Thrive as a Manager
  23. About the Author

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Yes, you can access How to Deliver Bad News and Get Away with It by Mahesh Guruswamy in PDF and/or ePUB format, as well as other popular books in Business & Leadership. We have over 1.5 million books available in our catalogue for you to explore.