Investing in e-commerce for jewellery retailers

Guideline

Sascha Kurth

• Publisher: GRIN Verlag
• Year: 2011
• eBook ISBN: 9783656035268
• Edition: 0
• Topic: Business
• Subtopic: Business General
• Index: Business

Bachelor Thesis from the year 2011 in the subject Business economics - Company formation, Business Plans, grade: 1, 3, language: English, abstract: AbstractPurpose: The purpose of this study is to develop a basic guideline for jewellery retailers foran investment in e-commerce by handling the important success factors, difficulties and risks.Design/methodology/approach: Firstly, analysing previous results for important successfactors, difficulties and risks general in e-commerce. Secondly, expert interviews with four ecommercestart-up managers and one consultant for the jewellery industry to analyse thespecial challenges in e-commerce for jewellery retailers. Thirdly, by combining these resultsand appropriate solution approaches based on the expert interviews and further literaturedeveloping a basic guideline how to handle these factors at an investment in e-commerce.Findings: Many general e-commerce success factors, difficulties and risks in e-commerceapply also for the jewellery retailers. For jewellery retailers the picture quality, page designand customer trust is more important as in other industries.Limitations: The focus of study and guideline is on e-commerce for B2C jewellery retailers, there is no examination about product development or selection. Furthermore it is focus onthe behaviours in western Europe and excluded the gems market.Practical Implication: The study helps jewellery retailers at their investment in e-commerceby facilitate to handle the important success factors and difficulties, as well as to protectionfor pitfalls by using the developed guideline.Originality/value: The study developed unique guideline for jewellery retailers for aninvestment in e-commerce.