Stakeholder Whispering
eBook - PDF

Stakeholder Whispering

Uncover What People Need Before Doing What They Ask

  1. 259 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Stakeholder Whispering

Uncover What People Need Before Doing What They Ask

About this book

Learn to uncover what your managers, clients, customers and other stakeholders need before doing what they ask

People don't know what they need. The wants we communicate to others are shaped by our subconscious and the familiar, and limited by what we think is possible. But they don't always reflect our actual needs.

In Stakeholder Whispering: Uncover What People Need Before Doing What They Ask, author Bill Shander demonstrates how to get from your stakeholders' "order"—what they're asking for—to what they really need. You'll learn how to uncover the needs and desires of your clients, colleagues, bosses, customers, and other stakeholders based on what they ask for and how they ask for it, and how to deliver products and services that meet those needs.

Inside the book:

  • Help your stakeholders accomplish their goals and make the best decisions possible by helping them see what they really need
  • Shift from executing on tactics driven by others' commands, to strategic action driven by underlying needs
  • Transform your organization from one filled with "order-takers" into one where people work collaboratively to meet goal-oriented requirements

Perfect for managers, executives, and other business leaders, Stakeholder Whispering will also earn a place on the bookshelves of entrepreneurs, founders, designers, product and project managers, UX experts, data and business analysts, and anyone else hoping to better meet the expectations of their coworkers, managers, clients, and customers.

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Yes, you can access Stakeholder Whispering by Bill Shander in PDF and/or ePUB format, as well as other popular books in Business & Business Communication. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Wiley
Year
2025
Print ISBN
9781394289523
eBook ISBN
9781394289547

Table of contents

  1. Cover
  2. Half Title Page
  3. Title Page
  4. Copyright
  5. Contents
  6. Preface
  7. Acknowledgements
  8. Whisper While You Work
  9. Part I: What & Why
  10. Part II: How Ideas
  11. Part III: How Hands-On
  12. Part IV: Now What
  13. Index
  14. EULA