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Edition
1Table of contents
- Omslag
- Titelpagina
- Colofon
- Inhoud
- 1. Introducing yourself and your company
- 2. Referring to an email, a letter or a call
- 3. Referring to a website, a meeting or an exposition
- 4. Asking for information
- 5. Sending something
- 6. Arranging a meeting
- 7. Planning a visit
- 8. Inviting people and organising a return visit
- 9. Organising an educational exchange programme
- 10. Describing a project and negotiating about it
- 11. Price quotation, order, delivery, payment
- 12. Expressing thanks
- 13. Expressing apologies
- 14. Making complaints
- 15. Rounding off