
eBook - ePub
ClimateQUAL
Advancing Organizational Health, Leadership, and Diversity in the Service of Libraries
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
ClimateQUAL
Advancing Organizational Health, Leadership, and Diversity in the Service of Libraries
About this book
This book describes the application of The ClimateQUALĀ® survey protocol (originally Organizational Climate and Diversity AssessmentāOCDAĀ©) to over 55 libraries with thousands of individual respondents in the US, Canada and UK. The ClimateQUAL toolkit provides the ultimate management tool for effective organizational adaptation by employing deep assessment of a library's staff opinions to plumb the dimensions of climate and organizational culture important for a healthy organization in a library setting. It tests critical attitudes around 26 validated dimensions. The ClimateQUAL survey measures include work attitudes, diversity climate, leadership and several other dimensions of library climate. The book describes the procedure for evaluating the structure and psychometric properties of each of these scales. The survey protocol provides feedback based on normative data from the libraries that have already participated. By using these normative scales and institutional results effectively, significant improvements can be achieved. Among other results, the ClimateQUAL research shows that the most effective techniques for remediation are not top-down, but those that engage the entire staff.
The book touches on all significant findings of the 15-year project, including the positive impact of diversity on customer service experience and the emerging understanding of a new conceptāthe healthy organizationāand how it is built. A full view is provided of the history and experience with ClimateQUAL since its inception and its use in libraries.
The book touches on all significant findings of the 15-year project, including the positive impact of diversity on customer service experience and the emerging understanding of a new conceptāthe healthy organizationāand how it is built. A full view is provided of the history and experience with ClimateQUAL since its inception and its use in libraries.
Frequently asked questions
Yes, you can cancel anytime from the Subscription tab in your account settings on the Perlego website. Your subscription will stay active until the end of your current billing period. Learn how to cancel your subscription.
No, books cannot be downloaded as external files, such as PDFs, for use outside of Perlego. However, you can download books within the Perlego app for offline reading on mobile or tablet. Learn more here.
Perlego offers two plans: Essential and Complete
- Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
- Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, weāve got you covered! Learn more here.
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.
Yes! You can use the Perlego app on both iOS or Android devices to read anytime, anywhere ā even offline. Perfect for commutes or when youāre on the go.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access ClimateQUAL by Charles B. Lowry in PDF and/or ePUB format, as well as other popular books in Languages & Linguistics & Library & Information Science. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Contents
- Preface
- Chapter 1: Introduction and Overview
- Chapter 2: The Healthy Organization
- Chapter 3: Leadership Matters
- Chapter 4: Organizational Climate and Customer Service
- Chapter 5: Improvement Strategies and Organizational Change Using ClimateQUAL
- Chapter 6: Longitudinal Change Leads to Healthy Environments
- Chapter 7: Differences and Equity
- Chapter 8: ClimateQUAL in the UK
- About the Editor and Contributors