eBook - ePub

The Unforgettable Advantage

Name: The Unforgettable Advantage
Author: Jennard Rose

How to Deliver Service They Remember

Jennard Rose,

English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

The Unforgettable Advantage

How to Deliver Service They Remember

Jennard Rose,

About this book

Deliver service they'll never forget—and build a brand they'll never leave.

In The Unforgettable Advantage: How to Deliver Service They Remember, businesses in both B2B and B2C sectors will discover how to turn everyday customer interactions into extraordinary experiences that build loyalty, boost retention, and grow lasting brand value.

This isn't a book of theory or success stories—it's the missing manual on execution. With practical, step-by-step guidance, it empowers frontline teams, managers, and leaders to deliver consistently exceptional service in the real world.

From emotional intelligence and meaningful customer connection to service recovery and culture-building, The Unforgettable Advantage serves as both a leadership playbook and a frontline training tool. It equips your team to create service that not only delights but stays with people.

Whether you're in retail, hospitality, healthcare, education, or professional services, this book gives you the tools to build a service culture that customers remember and recommend.

Because in today's market, good service is expected. Only unforgettable service sets you apart.

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Yes, you can access The Unforgettable Advantage by Jennard Rose in PDF and/or ePUB format, as well as other popular books in Business & Consumer Behaviour. We have over one million books available in our catalogue for you to explore.