The Future of Hotels

Creating What’s Next

Hanneke Assen, Elena Cavagnaro, Erwin Losekoot, Ian Yeoman

• Publisher: Channel View Publications
• Year: 2026
• Print ISBN:
  9781845419707
• eBook ISBN:
  9781845419738
• Topic: Business
• Subtopic: Hospitality, Travel & Tourism Industry
• Index: Business

First book to focus on the future of hotels in a detailed, comprehensive and multidimensional way.

This book adopts a timeline approach to explore the future of hotels to 2050 through the lens of hospitality, design, education, workforce dynamics, disruption, innovation, technology and sustainability. It examines how these interconnected domains will shape guest experiences and operational models in the decades ahead.

Drawing on insights, led by the Professors of the Hotel Management School Leeuwarden, the research highlights the importance of strategic foresight and interdisciplinary collaboration in navigating emerging challenges. By integrating academic perspectives and industry trends, the work contributes to a deeper understanding of how hotels can evolve into adaptive, resilient and guest-centric environments.

Table of contents

• Cover
• Title
• Copyright
• Table of Contents
• Figures and Tables
• Contributors
• Foreword
• Part 1: Introduction to the Future of Hotels
• 1 Creating What’s Next: The Future of Hotels Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot
• 2 The Hotel’s Complex Histories Kevin J. James
• 3 Creating What’s Next: A Historical and Futuristic Perspective of Disruption, Innovation and New Phenomena in the Hotel and Accommodation Sectors Ian Yeoman, Alexander Schmidt and Una McMahon-Beattie
• Part 2: Hospitality, Hostmanship and the Guest
• 4 The Future of Co-Creating Luxury Hotel Experiences in New Zealand Tracy Harkison
• 5 Hybrid Hospitality is the Future Keshia Groenendaal
• 6 Designing Wellness Hotels of the Future Ingrid Y. Lin and Pauline Sheldon
• Part 3: Hospitality Education and Industry
• 7 Preparing for Tomorrow’s Hospitality Workplace: Exploring Future Essential Skills Mengni Fu, Barry Fraser and Charles Arcodia
• 8 It Takes Two to Tango: Boundary Crossing between Hospitality Education and the Hotel Industry Towards Lifelong Learning Marte Rinck de Boer, Marco Mazereeuw, Macmillion B. Fernandes, Inga Mons and Hanneke Assen
• 9 Embedding Immersive Learning Experiences in Hotel Management Education to Future-Proof Hotel Professionals Dai-In Danny Han, Pasi Tuominen, Henri Kuokkanen and Malu Boerwinkel
• 10 Global Minds 2.0: Nurturing Tomorrow’s Globally Competent Hotel Leaders Through Design-Based Education Approach Latifa Benhadda and Edwin Tarus
• Part 4: Disruption, Innovation and New Phenomena
• 11 Designing the Future Sleep Experience Pasi Tuominen and Ron Swidler
• 12 Checking into Tomorrow: Navigating the Future of Hotel Marketing David Proctor
• 13 How Humanoid Robots Will Alter the Future of Hotels: A Realistic Look at the Possibilities Klaas Koerten
• 14 Attribute-Based Pricing: A Holistic Approach to Personalisation of the Hospitality Experience Ricardo Mahshi and Sonja Kobinger
• Part 5: Sustainability
• 15 Sustainable Innovation for Future Hotel Buildings Vanessa Borkmann, Constanze Heydkamp and Carina Pardek
• 16 Robotic Futures of Hotels – A Social Sustainability Viewpoint Anu Harju-Myllyaho and Heli Väätäjä
• 17 From Food Waste to Sustainable Hospitality. A Forward-Looking Design Futures Approach Marco Bevolo and Andrew Shaw
• 18 Shaping the Future of Hotels: Sustainable Practices and Communication Strategies in the Hospitality Sector Sofia Almeida and Ana Sofia Duque
• Part 6: The Hotel of the Future: A Timeline of Change
• 19 What Will the Hotel Look Like in the Future? A Timeline Perspective Ian Yeoman, Hanneke Assen, Elena Cavagnaro and Erwin Losekoot
• Shaping the Future of the Hotel: A Practitioner’s Perspective
• Afterword: The Future of Hotels: Creating What’s Next (2nd Edition)