PART ONE
BE A LEADER WORTH FOLLOWING
MY EARLIEST MEMORY OF A LEADER FALLING WAS WHEN I was in seventh grade. I remember looking out my bedroom window to see two of the pastors from our church walking up to our house. They didnāt look happy. I found out later they were visiting all the families who had students in Mr. Jacksonās sixth-grade class. He had molested some of my friends, and my favorite teacher was suddenly gone.
A few years later another teacher at my school was found to be in an inappropriate relationship with a high school student. During that same year, there were two national Christian leaders who fell quite publicly. I donāt know whether it started becoming an epidemic in the mideighties or if I was just coming of age and aware of it for the first time. But it seems as if it has snowballed since then.
In recent years, several of my good friends have been taken out of the game because of personal choices. Each time it breaks my heart. I hate losing friends. I hate having to be involved in a decision to end their employment because they didnāt live up to the standard of a leader. I hate having to console others through their pain while dealing with my own. I hate thinking back over my time with one of those friends and realizing some of it was built on deception. The pain of betrayal is real, and it happens way too often.
In my world, everyone enjoys a good talk about leadership. We love to go to conferences to hear about a church that is being innovative or listen to a leader who has built an organization from nothing, seemingly overnight. We pay money to learn how to grow our youth ministries, put on more effective services, or get more people in small groups. We eat up the stories of church leaders who think outside the lines to draw crowds. And we lean in when someone says, āForget the crowds. There is a better way to make disciples.ā
In your world, it might be workshops on improving sales, increasing profits, or doing a better job with guest relations. The bottom line is often the driving concern.
And yet just about every week we hear of another leader who has fallen. It might be having an affair, stealing money, lying to a client, participating in sexual deviance, or something else that takes him or her out of the game. But the person is sidelined, even if for a season, because of personal choices.
When witnessing the falls of some of these leaders, people around me sometimes have responded with haughty shock or judgmental anger. I typically become quiet because I realize I am not immune. I am just a few bad choices away from being in the same boat.
Itās exactly for that reason I write this section. Not because I am the poster child for perfection and morality, but because the opposite is true. I am just as susceptible to a hard fall as anyone who has gone before me.
That is why I want to build guardrails into my life; Mark Beeson, my good friend, calls them ārumble strips.ā1 Those are the bumpy grooves on the shoulder of a road that keep you from going into the ditch. Without rumble strips, you could be in the ditch before you know it.
No one is going to put rumble strips in your life for you. That is up to you. Your rumble strips may not be the same as mine, and mine may not be the same as yours. But everyone needs rumble strips. It all begins with self-leadership; before we talk about leading a church or a business, we must talk about being a leader worth following.
CHAPTER ONE
LIVE A LIFE WITH MARGINS
A MARGIN IS THE PORTION OF THE PAGE THAT YOU intentionally leave blank. You will notice on this page that the printers didnāt put text all the way from the left side of the page to the right side. Rather, they left space all the way aroundāthose are margins.
Yet in life, everything in our culture is telling us to ignore margins. Spend more money than you make, and you will have no financial margin. Fill your schedule from early morning until late night, and you will have no time margin. Surround yourself with needy people and constantly be reactive to their expectations, and you will have no emotional margin.
Mark Batterson wrote, āYou need margin to think. You need margin to play. You need margin to laugh. You need margin to dream. You need margin to have impromptu conversations. You need margin to seize unanticipated opportunities.ā1
I want to live a life with margins.
When I live on less than I make, I have the financial margin so an unexpected expense wonāt capsize me, and so I can respond in the moment to someone elseās real need.
When every moment of my life is scheduled, I donāt have the margin to stop and listen to someone who needs an ear; I donāt have the time to jump in and help a neighbor fix his sprinkler; I donāt have the flexibility to go to one of my kidsā sporting events that was scheduled at the last minute.
Margin makes you pleasant; no margin makes you grumpy.
Margin allows you to be generous; no margin makes you Scrooge-like.
Margin helps you listen. Without margin, you come across as someone who doesnāt care.
Margin gives you the space to learn, grow, and dream. Without margin you become stale and empty.
Most important, margin increases the chance you will hear the still, small voice of God when he speaks. Without margin, you might continue through life without the blessing of God.
And yet I think it is safe to say that most leaders in America live without margin. We donāt want to live that way, but we find ourselves constantly trying to catch our breaths.
Here are some practical ideas on how to create margin:
ā¢ Carve time into your week for margin. I liked to stack all my meetings on two days each week, which gave me margin to be responsive on the other days.
ā¢ Live on 80 percent of your income. Set aside another 10 percent for regular designated giving (church, charity, and more). Put the final 10 percent in a separate account to respond to whatever God might prompt your heart toward.
ā¢ Know yourself. What drains you emotionally? What fills your emotional tank? Be sure to schedule time to refill your tank with activities that add life to you. (More on this in chapter 4.)
ā¢ Minimize the number of life-sucking people around you. Itās okay to have some relationships where you give 200 percent and they give nothing, but if all your relationships are like that, youāll die a slow, lonely death.
ā¢ Every now and then turn off the noise. You canāt hear from God if you are constantly listening to the beep of the newest e-mail, the vibration of the latest text, the alert from your Twitter feed, or the chirp of a new Facebook notification. Schedule an electronic detox on occasion, and take time to listen to God, others, and yourself. This is so crucial Iām devoting chapter 3 to it.
THINK ABOUT IT
1. Where are you feeling the lack of margin in your life?
2. If you made just one change to increase margin in your life, what would that be?
CHAPTER TWO
WHEREVER YOU ARE, BE FULLY THERE
TEENS GET A LOT OF GRIEF ABOUT HOW MUCH TIME THEY spend on their phones. I hear adults say, āThey never put their phones down!ā or āHe is texting nonstop!ā or āI bet she couldnāt live a day without her phone.ā But in truth, teens do what teens see. And I see adults every day who belittle others because of the bad phone habits that they, too, model.
One day a couple of years ago I got up before daylight and spent hours traveling by plane to go across the country for the sole purpose of a one-hour meeting with some leaders for whom I have huge respect. I had looked forward to this meeting for weeks, waiting to hear their stories and grateful for the opportunity to share what God was doing through our partnership.
During the meeting, there were several points at which each of those leaders picked up his phone to read or type. At the same time, they glanced up at me on occasion as I was talking, said, āUh-huh,ā then continued to āthumbleā with their phones. I donāt think Iād be exaggerating to say it was a rare moment in that one-hour meeting when one of them wasnāt looking at or typing on his phone. Iām not a touchy-feely type of guy, but on that day I felt devalued. I felt as if there was something they would rather be doing, but they just didnāt have the guts to tell me that this meeting was not a priority. I walked away from that meeting determined never to do that to anyone.
Here are a few āfully thereā habits I appreciate in others and try to put in to practice myself:
ā¢ When you start a meeting, turn off your ringer and move the phone away from you. If the screen comes to life when you get a text, then turn the phone upside down so you wonāt see it. If it is likely to vibrate, then put it somewhere it canāt be felt or heard.
ā¢ If your phone does vibrate during the meeting and your guest says, āGo ahead and answer it,ā reach down and silence it without even looking. This communicates to your guest that he or she is very valuable to you.
ā¢ Donāt buy in to the āWhat if there is an emergency?ā line. Rarely does that happen. It is not a good excuse for looking at your phone multiple times during every meeting.
ā¢ If you know you will need to be reached during the meeting, let your guest know, āMy wife is at the doctorās office and may need to reach me, so I apologize in advance that Iāll be taking her call when it comes.ā That tells your guest this is an exceptionāyou wouldnāt normally do this.
ā¢ If you are in a meeting with multiple people, follow the same rules. Donāt convince yourself that your participation isnāt needed so you can disengage and respond to texts or play Candy Crush Saga. We fool ourselves into thinking we can multitask, or that our disengagement wonāt be noticed for a few minutes. Not true.
Iām not saying phones are evil or that every time you use your phone you are devaluing others. Iām a heavy smartphone user. Your phone doesnāt need to be out of sight every time you interact with another human. There are times when Iām sitting around with five or six friends or family members and every one of us has a phone out. Thatās part of the twenty-first century. I even think it can enhance the conversation and social interaction. But there are times when you have limited interaction with others and you should be all there.
Itās about valuing people. And sometimes that means we are looking in someoneās eyes and being fully engaged so we can really listen to the personās story and hear his or her heart.
THINK ABOUT IT
1. What habit do you need to change so people know you are fully listening to them?
2. If you are really brave, ask your spouse if he (or she) believes you are fully present when he (or she) is talking to you. Ask your coworkers. What do they say?
CHAPTER THREE
GO DARK
I HAVE A CONFESSION. I WAS ADDICTED TO THE TELEVISION show 24. I watched every week and couldnāt wait for Jack Bauer to save the world, once more, from some terrifying attack that was going to kill m...