Consulting Demons

Lewis Pinault

• Publisher: HarperCollins e-books
• Year: 2009
• ISBN:
  9780061877667
• Topic: Business
• Subtopic: Consulenza
• Index: Business

In this gripping and colorful account of the American dream gone astray, Lewis Pinault provides the essential guidelines on how to get ahead and an enlightening perspective on the brutal infighting that can engulf even the most civilized consulting firm. This stunning exposé of some of the most prestigious and respected names in the business leads you into a world where a client's interests are skillfully subordinated to those of the consultants, where money rules the day, and where principles and morals are unwelcome baggage.

Humorous and insightful, this no-holds-barred account takes you behind the scenes of the dehumanizing indoctrination of an academic intellectual into an exploitative -- and exploited -- "global transformation contractor." Featuring new material dealing with the e-consulting industry's boom, bust, and its future, Consulting Demons offers the most complete look at an industry that exacts the highest prices for the most questionable standards of success.

Searchable Terms

Note: Entries in this index, carried over verbatim from the print edition of this title, are unlikely to correspond to the pagination of any given e-book reader. However, entries in this index, and other terms, may be easily located by using the search feature of your e-book reader.

Abegglen, Jim, 4, 15, 102–3, 105, 113, 126, 154–56, 159, 163–64, 199, 203, 204, 206, 207, 210, 215, 262

accounting firms, 16

Andersen Consulting, 16–17

Arthur Andersen, 16, 109, 213

Arthur D. Little (ADL), 5, 13, 103, 107–8, 110, 155, 213, 215, 260

Pinault’s experience with, 221–29, 233–45, 249–54, 259–60

Asia Advisory Services (AAS), 4, 15, 102–3, 112, 126, 154–56, 164, 177, 204

AT&T, 63–64

intelligence gathering project for, 67–71

automobile industry, in Japan, 181–82

Bain, Bill, 14, 108

Bain & Co., 14, 108

Baker McKenzie, 17

bank, Japanese life insurance company’s interest in acquiring, 31–47

Bank of China, 268–69

benchmarking, 47–48

Consulting Demonology tract on, 58–59

tape and adhesive products company example of, 48–58

Big Eight accounting firms, 16, 108–9

billings

candidates’ interview expenses to a first client’s, 28

competition among consulting companies and, 116

first-class experiences and expenses and, 25

gurus and, 216

process facilitation techniques using strategic intent and core competence and, 140–42

red-spot consultants and fees and, 167–69

“Bingham, Bruce,” 221–29

Blohm-Reinman, 181, 182

Booz Allen & Hamilton, 13, 107, 213, 215

Boston Consulting Group (BCG), 12, 219–20

core capabilities approach of, 123

Pinault’s move to, 61–66

as the Thinkers of Consulting among consulting firms, 14–15

time-based competition principals from, 62, 64

Boston Consulting Group (BCG) Boston, 4, 5

AT&T intelligence gathering project for, 67–71

Harris Graphics project in, 71–80

Shell Oil operations analysis project at, 88, 89–95

similarities between MAC Group and, 102–3, 143–44

Boston Consulting Group (BCG) London, 21

Boston Consulting Group (BCG) Munich, 173–75, 176

Boston Consulting Group (BCG) Tokyo, 4, 11, 21–22, 85–86, 101, 104

Pinault’s early contact with, 11–12, 19–21

Pinault’s first major client in, 31–47

Pinault’s lifestyle at, 172–73, 183–84

Pinault’s recruitment for a position in, 22–26

budget

billing candidates’ interview expenses to a first client’s, 28

competition among consulting companies and, 116

first-class experiences and expenses and, 25

business analysts

pyramid hierarchies and, 167–68

at United Research, 146–47

Business Week, 127

Camp, Robert C., 48

Cap Gemini Sogeti...