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Continual Service Improvement Manager
Careers in IT service management
David Whapples
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- 128 pages
- English
- ePUB (mobile friendly)
- Available on iOS & Android
eBook - ePub
No longer available |Learn more
Continual Service Improvement Manager
Careers in IT service management
David Whapples
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Table of contents
Citations
About This Book
The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical book gives an introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks.
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