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Continual Service Improvement Manager
Continual Service Improvement Manager

Continual Service Improvement Manager

Careers in IT service management
David Whapples
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pages
128 pages
language
English
format
ePUB (mobile friendly)
availableOnMobile
Available on iOS & Android

Continual Service Improvement Manager

Careers in IT service management
David Whapples
Book details
Table of contents

About This Book

The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical book gives an introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks.

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Information

Publisher
BCS Learning & Development Limited
Year
2015
ISBN
9781780172262
Topic
Computer Science
Subtopic
Computer Science General
Edition
1

Table of contents