eBook - ePub

8 Things We Hate About IT

Name: 8 Things We Hate About IT
ISBN: 9781422157831

How to Move Beyond the Frustrations to Form a New Partnership with IT

Susan Cramm,

208 pages
English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

8 Things We Hate About IT

How to Move Beyond the Frustrations to Form a New Partnership with IT

Susan Cramm,

About this book

"Why can't you get what you really want from IT? All you desire is a ready-and-willing partner to help you exploit IT to drive your business. Instead, you get endless rules and regulations, not to mention processes, projects, and technologies that deliver too little, too late, for too much. It's frustrating!How to build a relationship that puts you firmly in control and produces the business results you need? In The 8 Things We Hate About IT, Susan Cramm provides the answers.Start by understanding differences between operational and IT managers - in backgrounds, personality, pressures, and incentives. Cramm explains how differences prevent operational managers and IT from communicating what, why, and how they do what they do.Citing case studies and stories, the author then presents practical strategies for overcoming the difficulty. These include seeing things from your IT partners' perspective, developing a single version of 'truth,' and assuming accountability for IT just as you've done for management of your firm's financial and human resources.Brutally honest, provocative, and filled with sound advice, this book reveals that the key to solving the IT problem is decidedly un-IT: it's a deeper understanding of human behavior, including how to apply your leadership skills to the world of IT."

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Yes, you can access 8 Things We Hate About IT by Susan Cramm in PDF and/or ePUB format, as well as other popular books in Business & Management. We have over one million books available in our catalogue for you to explore.