eBook - ePub

Harvard Business Review on Increasing Customer Loyalty

Name: Harvard Business Review on Increasing Customer Loyalty
ISBN: 9781422171967

Harvard Business Review,

240 pages
English
ePUB (mobile friendly)
Available on iOS & Android

eBook - ePub

Harvard Business Review on Increasing Customer Loyalty

Harvard Business Review,

About this book

How do you keep your customers coming back-and get them to bring others?If you need the best practices and ideas for making your customers loyal and profitable--but don't have time to find them--this book is for you. Here are nine inspiring and useful perspectives, all in one place.
This collection of HBR articles will help you:- Turn angry customers into loyal advocates- Get more people to recommend you- Boost customer satisfaction by satisfying your employees- Focus on profitable customers--whether they're loyal or not- Invest in the right CRM technology for your business- Mine customer data for more effective marketing- Increase your customers' lifetime value

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Yes, you can access Harvard Business Review on Increasing Customer Loyalty by Harvard Business Review in PDF and/or ePUB format, as well as other popular books in Business & Management. We have over one million books available in our catalogue for you to explore.