- 96 pages
- English
- PDF
- Available on iOS & Android
eBook - PDF
About this book
Good feedback is essential to helping employees perform better at work. It lets people know when they are meeting or exceeding expectations, and when they need to get back on the right track. This practical guide shows managers how to develop and refine this necessary skill.
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Yes, you can access Giving Feedback by in PDF and/or ePUB format, as well as other popular books in Business & Business Development. We have over one million books available in our catalogue for you to explore.
Information
Table of contents
- Contents
- Mentor’s Message: Feedback as a path for learning, developing, and changing
- Giving Feedback: The Basics
- What Is Feedback ?
- What feedback is not!
- What feedback Is
- Why is feedback important?
- When to Give Feedback
- Know when to step in
- When feedback works and when it doesn’t
- How to Give Feedback Effectively
- Establish a receptive work environment
- Do your homework before a formal feedback session
- Follow these five steps to facilitate a corrective feedback session
- How to Receive Feedback Openly
- Why do we feel defensive?
- Open your mind to change
- How to Manage Feedback Problems
- Think carefully about giving upward corrective feedback
- Decide when feedback no longer works
- Be patient when working with a noncommunicator
- Avoid giving inappropriate feedback
- Tips and Tools
- Tools for Giving Feedback
- Test Yourself
- Answers to test questions
- To Learn More
- Sources for Giving Feedback
- Notes