The Airbnb Story

How Three Ordinary Guys Disrupted an Industry, Made Billions . . . and Created Plenty of Controversy

Leigh Gallagher

• Editorial: Mariner Books
• Año: 2017
• ISBN:
  9780544953871
• Categoría: Business
• Categoría: Business History

"An engrossing story of audacious entrepreneurism and big-industry disruption, [this] is a tale for our times." —Charles Duhigg, New York Times –bestselling author of The Power of Habit An investigative look into a beloved, disruptive, notorious start-up, this is the remarkable behind-the-scenes story of the creation and growth of Airbnb, the online lodging platform that is now the largest provider of accommodations in the world. At first just the wacky idea of cofounders Brian Chesky, Joe Gebbia, and Nathan Blecharczyk, Airbnb has become indispensable to millions of hosts and travelers around the globe. Fortune editor Leigh Gallagher presents the first nuanced, in-depth look at the Airbnb phenomenon—the successes and controversies alike—and takes us behind the scenes as the company's young CEO steers into increasingly uncharted waters. "A fast-paced, fun dive into one of the seminal firms of our time; through the tale of Airbnb, Leigh Gallagher shows us how the sharing economy can be a force for emotional connection—as well as for social and business disruption." —Rana Foroohar, Financial Times columnist and CNN global economic analyst

Index

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A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z

A

AccorHotels, 154

affordable housing. See housing shortage

AirBed & Breakfast

cereal gimmick, 20–23

challenges faced by, 27

investors, 17–18

lite version, 12–14

media and press coverage, 19–20

original idea, 8–9

redefining of, 28

Y Combinator and, 23–29

Airbnb

advantages, xiii

company building, 35–38

competition (see competitors)

consumer support for, 133–37, 146–47

contact phone number, 95–96

core values, 36, 186–87

diversity in, 187–88

forces behind, 134

home-sharing history, xvi–xvii

initial public offering, 196–202

investors in, 30–32

love/hate reaction to, 10, 135–36, 203–4

naming of, 28

obstacles faced by, xiv–xv

payment system for, 14

platform, 43–47, 125

pop culture and, xv–xvi

product evolution, 59–60

safety, 50–55

scale of, 126–27

super-users, 67–69

user experience, 41–47

valuation of, xii, 31, 47, 161

workspace, 183–84

Airbnb Friendly Building Program, 130

“Airbnb law,” 128

Airbnb Open, x–xi, 69, 74, 76–78, 133, 190–91

Airdna, 111, 116, 126, 131, 151

Airizu, 49–50

AllThingsD (website), 47

Americans with Disabilities Act, 98, 144

Andreessen, Marc, 34, 47, 52, 54, 161, 168, 170, 173

Arlo, 156

Atkin, Douglas, 64, 66, 78–79, 111–12, 127, 184, 186–87

authenticity, of tra...