Brand Naming

The Complete Guide to Creating a Name for Your Company, Product, or Service

Rob Meyerson

• Editorial: Business Expert Press
• Año: 2021
• ISBN:
  9781637421567
• Categoría: Business
• Categoría: Marketing

You don't have a brand—whether it's for a company or a product—until you have a name.

The name is one of the first, longest lasting, and most important decisions in defining the identity of a company, product, or service. But set against a tidal wave of trademark applications, mortifying mistranslations, and disappearing dot-com availability, you won't find a good name by dumping out Scrabble tiles.

Brand Naming details best-practice methodologies, tactics, and advice from the world of professional naming. You'll learn:

• What makes a good (and bad) name
• The step-by-step process professional namers use
• How to generate hundreds of name ideas
• The secrets of whittling the list down to a finalist

The most complete and detailed book about naming your brand, Brand Naming also includes insider anecdotes, tired trends, brand origin stories, and busted myths.

Whether you need a great name for a new company or product or just want to learn the secrets of professional word nerds, put down the thesaurus—not to mention Scrabble—and pick up Brand Naming.

PART I

Background and Basics

I read in a book once that a rose by any other name would smell as sweet, but I’ve never been able to believe it. I don’t believe a rose would be as nice if it was called a thistle or a skunk cabbage.

—L.M. Montgomery, Anne of Green Gables

CHAPTER 1

How Brand Naming Works

Key Ideas

• Brand names can shift perceptions and influence business outcomes.

• Naming is important because language is powerful, naming is hard, and a good brand name is a good investment.

• Good brand names strike a balance between strategic, creative, and technical qualities.

Much to the annoyance of every namer I know, it seems there’s an unwritten rule that all articles and blog posts about brand naming must start with the same familiar quotation:¹

What’s in a name? That which we call a rose

By any other name would smell as sweet

—William Shakespeare, Romeo and Juliet

Shakespeare’s Juliet was partly right, of course: changing something’s name won’t change its underlying properties. A rose by any other name would smell just as sweet. Or, at least, it would emit the same odor molecules.

But names, like any other words we use to describe and label things, affect our perceptions. And perceptions—not just odor molecules—determine how we experience the world around us. That’s why Antarctic toothfish by another name, Chilean sea bass, sells better.

When it comes to brand names—words used to identify companies, products, or services—shifts in perception can lead to shifts in business outcomes. Just as a CEO’s confidence can influence an investor’s decision to buy or sell, a brand name (and, more broadly, a brand identity) can influence a customer’s decision to buy or not buy or a recruit’s decision to take a job or pass. In business, as in life, perceptions matter.

But just how important is naming? After all, most brand names are just a handful of letters, and some of the most successful companies and products don’t seem to have had much thought put into theirs. General Motors and BestBuy are about as dry as you can get. Snickers and Bluetooth don’t seem to have any relevant meaning. Yahoo sounds irresponsible, and Diesel sounds smelly and bad for the planet.² If brands with these names succeeded, couldn’t anything work as a brand name?

Maybe. Unfortunately, names join many other marketing elements in suffering from an attribution problem. If a brand does well, how much of that success is attributable to a great brand name? If a company fails, to what degree could that failure be attributed to a terrible name? Because every brand is the sum of its integrated parts, we can’t easily assign value to a good or bad name in isolation. Nevertheless, it seems wise to steer clear of the branding equivalent of toothfish if we can avoid it. Better to have a name that opens doors than one that opens a can of worms.

Because of the ambiguity surrounding the value of finding the right brand name, a namer’s first task is often to explain the importance of naming (and, sometimes, justify the price tag for a naming process). When faced with this challenge, I make the following three points: language is powerful, naming is hard, and a good name is a good investment.

Language Is Powerful

Steven Pinker, noted psychologist and linguist, describes language as “one of the wonders of the natural world,” a uniquely human ability to “shape events in each other’s brains with exquisite precision.”³ And anyone who’s been moved by a novel, inspired by a passionate speech, or haunted by heartfelt song lyrics knows the power of language to not only describe events but to spur emotion.

The effect of language has also been studied empirically. In 1974, two psychologists sought to understand how language affects perceptions.⁴ They showed videos of car accidents to students and asked them to estimate how fast the cars were moving at the moment of impact. But for each group of students, the researchers phrased their question slightly differently. Participants who were asked, “About how fast were the cars going when they smashed each other?” reported the cars moving at over 40 miles per hour. Those asked how fast the cars were moving when they contacted each other estimated speeds closer to 30. By changing a verb, and nothing else, the psychologists were able to alter participants’ perceptions and memories of the accidents.

The food industry has demonstrated an understanding of the power of language to influence consumers—not only with Chilean sea bass, but with products ranging from canola oil—née rapeseed oil—to dried plums—the fruit formerly known as prunes. Politicians, too, have used (and abused) language to great effect,⁵ framing and reframing debates through terms like pro-life, death tax, and gun safety. ⁶

The brand name is a prime opportunity for businesspeople to harness the power of language to convey meaning and inspire emotion.

Naming Is Hard

A lot can go wrong without a proper naming process. Just ask the people behind naming missteps like Boaty McBoatface (see Chapter 5) or Consignia and Tronc (see details below in What Makes a Bad Brand Name?). In fact, some of the best clients for naming and branding agencies are the ones who’ve already tried to do it themselves—they call, exasperated, and complain that no one on the team can agree on anything or all the good names are already taken.

That’s because, unlike coming up with a cute name for a pet, naming in a business context means aligning on objectives, considering legal and cultural implications, and driving consensus around something that—despite efforts to inject objectivity into the process—can ultimately feel like a gut call. In the words of a 2011 article in The New Yorker, the process “can be arduous, and often comes down to a combination of instinct, abstract reasoning, and the client’s idiosyncratic demands.”⁷

And that’s all before the name has launched. As we’ll explore further at the end of this chapter and at other points throughout the book, ill-considered brand names that make it out into the wild can result in product recalls, wasted money, and legal problems—not to mention embarrassment.

A Good Name Is a Good Investment

The contemporary meaning of brand is a bit hard to pin down. Definitions range from pithy—“what people say about you when you’re not in the room”⁸—to straightlaced—“a name, term, design, symbol, or any other feature that identifies one seller’s good or service as distinct from those of other sellers.”⁹ Far less debated is the idea that a strong brand—one that’s instantly recognizable, emotionally resonant, and consistently expressed—can help a business meet its goals, from building awareness to increasing market share.¹⁰

If you’ve come around to the idea that branding will help your business achieve its goals, the importance of brand names is hard to deny. Of all the marketing decisions brand owners make, the name is likely to last the longest. Through all the ad campaigns, website refreshes, and logo redesigns, the brand name remains.

And compared to those other marketing activities, a good name is an inexpensive way to grab attention in a crowded marketplace. Take an example from the auto industry: In a sea of names that are drab, meaningless, or both—Volkswagen, Toyota, Ford, GM—a name like Tesla stands out, sparks curiosity, and instantly conveys more meaning than most of its competitors’ multimillion-dollar ad campaigns. As mentioned above, it’s impossible to know whether Tesla Motors could have been equally successful with another name. But Elon Musk, Tesla’s CEO, saw the name’s potential; he had the company spend $75,000 to acquire the rights to use it.¹¹

What Makes a Good Brand Name?

In early 2021, Alan Brew, founding partner at BrandingBusiness, ran an informal survey among professional namers. In an e-mail titled “I wish I’d thought of that,” he made one, simple request: “Nominate a brand name (consumer or corporate) from any era that you really like and admire, with a sentence or two elaborating on why you like it.”

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