Winning with People

John C. Maxwell

• Editorial: HarperCollins Leadership
• Año: 2007
• ISBN:
  9781418508289
• Categoría: Développement personnel
• Categoría: Réussite personnelle

The most important characteristic that is needed to be successful in any leadership position – whether it's in business, church, or your community - is the ability to work with people.

Relationships are at the heart of every positive human experience. John C.Maxwell, a master communicator and relational expert, makes learning about relationships accessible to everyone in Winning With People. Within this book, Maxwell has translated decades of experience into 25 People Principles that anyone can learn.

In Winning With People, Maxwell divides these principles into sections based off different questions we must ask ourselves such as:

• Readiness: Are we prepared for relationships?
• Connection: Are we willing to focus on others?
• Trust: Can we build mutual trust?
• Investment: Are we willing to invest in others?
• Synergy: Can we create a win-win relationship?

Each section contains guiding People Principles. Some are intuitive, such as The Lens Principle: Who We Are Determines How We See Others. Others may go against your instincts, such as The Confrontation Principle: Caring for People Should Precede Confronting People.

The most sophisticated leaders and salespeople will pick up on skills that will make them even better, and relational novices will learn skills that can transform them into relational dynamos.

NOTES

Introduction

1. Zig Ziglar, Top Performance: How to Develop Excellence in Yourself and Others (New York: Berkley Publishing Group, 1991), italics added.

The Mirror Principle

1. “Pete’s Records,” www.peterose.com (accessed 20 January 2004).

2. Pete Rose, www.baseball-reference.com (accessed 20 January 2004).

3. Lieber and Neff, “The Case Against Pete Rose.”

4. Rose, www.baseball-reference.com (accessed 20 January 2004).

5. “Pete Rose: ‘I bet on baseball,’” excerpt from My Prison Without Bars, in Sports Illustrated, 5 January 2004, www.si.com.

6. Craig Neff and Jill Lieber, “Rose’s Grim Vigil,” Sports Illustrated, 3 April 1989, www.si.cnn.com (accessed 5 January 2004).

7. Lieber and Neff, “The Case Against Pete Rose.”

8. “Pete Rose: ‘I bet on baseball.’”

9. Ibid.

10. Ibid.

11. Ibid.

12. John C. Maxwell, The 21 Irrefutable Laws of Leadership (Nashville: Thomas Nelson, 1996).

13. Phil McGraw, The Ultimate Weight Solution (New York: Free Press, 2003), 25.

The Hammer Principle

1. Proverbs 15:1.

2. Marshall Goldsmith, “How to Learn the Truth About Yourself,” Fast Company, October 2003, 127.

The Elevator Principle

1. George W. Crane, Dr. Crane’s Radio Talks, vol. 1 (Mellot, IN: Hopkis Syndicate, Inc., 1948), 7.

2. Ibid., 8–9.

3. Ibid., 16.

4. Ella Wheeler Wilcox, “Which Are You?” Custer, and Other Poems (Chicago: W. B. Conkey Company, 1896), 134.

5. Anonymous.

The Big Picture Principle

1. “Meet the New Angelina Jolie,” www.cnn.com/2003/showbiz/movies/10/25/jolie.ap (accessed 13 January 2004).

2. “Child Changes Everything,” ABCNews.com, 17 October 2003.

3. Ibid.

4. Ibid.

5. Ibid.

6. “Meet the New Angelina Jolie.”

7. Author unknown.

8. Bob Buford, Halftime (Grand Rapids: Zondervan, 1997), 138.

The Exchange Principle

1. Art Mortell, “How to Master the Inner Game of Selling,” vol. 10, no. 7.

The Learning Principle

1. Tom Seligson, “How a Wiseguy Set Me Straight,” Parade, 18 January 2004, 18.

2. Ibid.

3. Joe Pantoliano with David Evanier, Who’s Sorry Now (New York: Plume, 2002), 243.

4. Ibid., 14.

5. Ibid., 289.

6. Philip B. Crosby, Quality Is Free: The Art of Making Quality Certain (New York: Mentor Books, 1992), 68.

The Charisma Principle

1. Reprinted with permission from “Dr. Zimmerman’s Tuesday Tip,” a weekly Internet newsletter, www.drzimmerman.com, Tip #171, 23 September 2003.

2. Marcus Buckingham and Donald O. Clifton, Now, Discover Your Strengths (New York: Free Press, 2001), 116.

The N...