Part I
What Is Business?
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In this part . . .
Get to grips with business. Identify whether studying business is for you and get advice on exactly how to go about doing this.
Apply a business-like approach to all business activity in order to improve the running of your commercial, public sector or not-for-profit business.
Acclimatize yourself to your business’s environment by learning about the internal and external influences on your business.
Optimize your business analyses skills to evaluate opportunities, constraints, drives and pressures from all parts of your business environment.
Chapter 1
Understanding Business and Business Studies
In This Chapter
Understanding why and how people study business
Thinking about the part that business plays socially and economically
Considering the risks facing businesses
Looking at the bigger picture: the business environment
Seeing what pressures businesses contend with
Welcome to the world of business and business studies!
The world of business is truly exciting. It provides everything that you need, want, consume and use in every part of your life. But the world of business can also be a scary one – times are uncertain, and this uncertainty is causing great changes in how companies and organisations conduct their affairs, how people organise their working and domestic lives, and how essential services (such as housing, energy and transport) are provided, delivered and paid for.
So, people knowing as much as possible about business is vital – how business is organised and structured, and how it goes about delivering what it’s supposed to produce.
That’s where you come in! Whether you’re studying business in order to get qualifications, or whether you’re doing so purely out of interest, you will acquire much greater knowledge, insight, understanding – and, ultimately, expertise – in everything to do with business and how business is conducted by reading this book!
In this chapter, I start you off on your business studies path by laying down the basics of this field of study, from defining business and understanding why people study it and how, to looking at the role of businesses, risks, the business environment, beneficiaries and stakeholders and, finally, the pressures that businesses face.
Defining Business
Business students must know the answers to two key questions:
What is business? Answer: the provision of products and services for consumption, in return for an agreed-upon price, charge or fee, or for having paid taxes and charges at some point (usually for public services – this also applies to direct debit payments for electricity, gas and water).
What is a business? Answer: an entity – an organisation – that conducts a particular set of activities, the purpose of which is to provide something – products, services or both – that’s of value to all or part of the community.
Ultimately, think of all organisations as businesses, whether they work on purely commercial lines, or whether they’re government departments, public service providers or charities. This makes studying business much more straightforward. Besides, all public service and charitable organisations are now run very much on ‘business lines’, with the kinds of pressures on their resources that have always occurred in commercial activities.
Why Study Business?
Business provides a fundamental structure for every part of society, affecting every walk of life and part of life. Most of what you do relates to businesses of one sort or another.
Obviously, businesses provide work, but they also provide plenty of other things that people need, such as holidays, cars, clothes, food and furniture. If you need healthcare, or want an education, or even water, gas or electricity, then schools and hospitals and the utility companies – businesses by any other name – exist to provide these services. And, of course, you expect businesses to be business-like – professional and expert. For example, you want healthcare or education to be delivered by experts, not just by people who fancy the job.
So you have an immediate rationale for studying business – without business, you’d have a hugely different life. People depend on businesses of all kinds for every part of their daily lives. Business delivers work, income, energy, transport, communications,...