Municipal Benchmarks
eBook - PDF

Municipal Benchmarks

Assessing Local Performance and Establishing Community Standards

  1. 512 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Municipal Benchmarks

Assessing Local Performance and Establishing Community Standards

About this book

The new edition of this practical reference book gives municipal officials and citizens the benchmarking tools needed to assess and establish community standards for their operations and delivery of services.

New to this edition:

-Updated charts and data throughout

-New chapters "Management Services," "Parking Services," "Risk Management," "Social Services," "Streets, Sidewalks, and Storm Drainage," Water and Sewer Services," "Fleet Maintenance," "Gas and Electric Services"

-Expanded coverage including newly adopted performance targets and updated standards for emergency response times for fire, police, and emergency medical service.

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Yes, you can access Municipal Benchmarks by David N. Ammons in PDF and/or ePUB format, as well as other popular books in Biological Sciences & Environmental Science. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Contents
  3. Preface
  4. Acknowledgments
  5. Chapter 1 - Introduction
  6. Chapter 2 - Performance Measurement and Benchmarking
  7. Chapter 3 - Animal Control
  8. Chapter 4 - City Attorney
  9. Chapter 5 - City Clerk
  10. Chapter 6 - Courts
  11. Chapter 7 - Development Administration
  12. Chapter 8 - Emergency Communications
  13. Chapter 9 - Emergency Medical Services
  14. Chapter 10 - Finance
  15. Chapter 11 - Fire Service
  16. Chapter 12 - Fleet Maintenance
  17. Chapter 13 - Gas and Electric Services
  18. Chapter 14 - Human Resource Administration
  19. Chapter 15 - Information Systems
  20. Chapter 16 - Library
  21. Chapter 17 - Management Services: Executive Offices, Budgets, and Management Audit
  22. Chapter 18 - Parking Services
  23. Chapter 19 - Parks and Recreation
  24. Chapter 20 - Police
  25. Chapter 21 - Property Appraisal
  26. Chapter 22 - Public Health
  27. Chapter 23 - Public Transit
  28. Chapter 24 - Public Works: Engineering and Miscellaneous Services
  29. Chapter 25 - Purchasing and Warehousing
  30. Chapter 26 - Risk Management
  31. Chapter 27 - Social Services
  32. Chapter 28 - Solid Waste Collection
  33. Chapter 29 - Streets, Sidewalks, and Storm Drainage
  34. Chapter 30 - Traffic Engineering and Control
  35. Chapter 31 - Utilities Business Office
  36. Chapter 32 - Water and Sewer Services
  37. Chapter 33 - Performance Milestones
  38. References
  39. Municipal Documents
  40. Acronyms
  41. Index
  42. About the Author