
- 248 pages
- English
- PDF
- Available on iOS & Android
Evaluative Inquiry for Learning in Organizations
About this book
How does evaluative inquiry contribute to your organizational learning? How do you practice evaluative inquiry to maximize individual and team learning? Offering you a way of thinking about and conducting evaluative inquiry in every kind of organization, Evaluative Inquiry for Learning in Organizations provides a data-based approach to organizational learning and change. By focusing on the use of evaluative inquiry processes within organizations rather than across large-scale, multisite programs, authors Hallie Preskill and Rosalie T. Torres are able to bridge the gap between what research "says" about individual, team, and organizational learning and what it "says" about evaluation. The authors lay the foundation and context for evaluative inquiry by including:
- How organizations are changing.
- What it means to learn at the individual, team, and organizational levels.
- The four learning processes that facilitate evaluative inquiry.
Through the use of an illustrative case, the authors guide you through the three phases of evaluative inquiry - from focusing the inquiry to developing action plans. Also included are interviews from four different organizations: Land O?Lakes, Colorado Department of Education, Ford Motor Company, and Presbyterian Hospital and Healthcare Services. These interviews allow you to "hear" how participants perceived and experienced these procedures. This exciting volume concludes with additional considerations when practicing evaluative inquiry, including an exploration of the evaluator?s role and challenges to implementing evaluative inquiry in today?s organizations.
Written for evaluators, managers, consultants, and trainers, Evaluative Inquiry for Learning in Organizations shows you how to integrate evaluative inquiry into your organization?s work processes so that its members are better able to make their organizations successful.
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Information
Table of contents
- Cover
- Contents
- List of Strategies, Exhibits, and Figures
- Acknowledgments
- Introduction
- Chapter 1 - Evaluative Inquiry and Organizational Change
- Organizational Change as the Status Quo
- Transitioning to the Knowledge Era
- Failure of Past Change Efforts
- The Role of Learning in Our Future
- Chapter 2 - Learning in Organizations
- How Individuals Learn
- Team Learning
- Developing Team Capacity for Evaluative Inquiry
- Ensuring Effective Team Processes for Evaluative Inquiry
- Challenges to Effective Evaluative Inquiry Teamwork
- Managing Conflict Within Evaluative Inquiry Teams
- When Team Members Come and Go
- How Organizations Learn
- Models of Organizational Learning
- Chapter 3 - Evaluative Inquiry Learning Processes
- Dialogue
- Reflection
- Asking Questions
- Identifying and Clarifying Values, Beliefs, Assumptions, and Knowledge
- Chapter 4 - Focusing the Evaluative Inquiry
- Initiating Evaluative Inquiry
- Defining the Evaluative Issue
- Identifying Stakeholders
- Determining Evaluative Questions
- Illustrative Case„Focusing the Inquiry
- Chapter 5 - Carrying Out the Inquiry
- Designing the Inquiry
- Methods and Procedures for Data Collection
- Methods and Procedures for Data Analysis and Interpretation
- Methods and Procedures for Communicating and Reporting
- Planning Formats
- Implementing Inquiry Activities
- Illustrative Case„Carrying Out the Inquiry
- Chapter 6 - Applying Learning
- Identifying and Selecting Action Alternatives
- Developing an Action Plan
- Implementing the Action Plan and Monitoring Progress
- Illustrative Case„Applying Learning
- Chapter 7 - Building the Infrastructure for Evaluative Inquiry
- Culture
- Leadership
- Communication
- Systems and Structures
- Chapter 8 - The Practice of Evaluative Inquiry
- Evaluator Roles
- Implementing Evaluative Inquiry in Today's Organizations
- Outcomes of Individual, Team, and Organizational Learning
- Our Hopes
- Questions for Facilitating Evaluative Inquiry
- References
- Index
- About the Authors