
International Handbook of Practice-Based Performance Management
- 560 pages
- English
- PDF
- Available on iOS & Android
International Handbook of Practice-Based Performance Management
About this book
"The orientation of this text, the variety of applications examined, and the grouping of chapters around concepts such as the role of citizens, quality measurement, and performance budgeting makes this an ideal book for the classroom as well as for reference."
—PUBLIC ADMINISTRATION REVIEW
The International Handbook of Practice-Based Performance Management presents the latest scholarship in performance measurement strategies in the field of evaluation. This important resource combines cutting-edge theory and practice of performance management in the United States and abroad. The book includes contributions from internationally known scholars and practitioners who present chapters that introduce the literature on key topics and provide clear guidance on practical skill building.
Key Features:
Intended Audience
An excellent addition to any academic library, this resource is ideal for practitioners, academics, and researchers in public administration, non-profit organizations, management, public policy, health care services administration, and health care planning and policy. It can also be used as a text for graduate courses such as Performance Management, Management Reforms, International Performance Management, and Performance Improvement in Public Administration.
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Information
Table of contents
- Cover
- Contents
- Prologue
- Acknowledgments
- PART I: State of the Art
- 1 - Emerging Developments in Performance Measurement
- 2 - Assessing Performance in Nonprofit Service Agencies
- 3 Performance
- PART II: Using Performance Information to Improve Program Performance and Accountability
- 4 - Can Performance Measurement Support Program Performance Improvement and Accountability?
- 5 - Using Performance Measurement and Competition to Make Administrations Accountable
- 6 Recognizing Credible Performance Reports
- 7 - Advancing Performance Measurement and Management for Accountability
- 8 - Analyzing Performance Data
- PART III: Informing and Involving Citizens and Other Stakeholders
- 9 - Making Performance Measurement Relevant: Informing and Involving Stakeholders in Performance Measurement
- 10 - Citizen-Involved Performance Measurement
- 11 - Performance Measurement and Educational Accountability
- 12 - Experience With Trained Observers in Transition and Developing Countries
- 13 - Helping Government Measure Up
- PART IV: Performance Budgeting
- 14 - Performance Budgeting Internationally
- 15 - Performance-Based Budgeting in Latin and South America
- 16 - Performance-Based Budgeting in Florida
- 17 - Performance Management and Budgeting in Australia and New Zealand
- 18 - Performance-Based Budgeting
- PART V: Quality and Performance in Public and Nonprofit Organizations
- 19 - The Integration of Quality and Performance
- 20 - Quality and Performance Management
- 21 - Performance Information of High Quality
- 22 - Applying the Common Assessment Framework in Europe
- PART VI: Pulling it All Together
- 23 - Creating and Sustaining a Results-Oriented Performance Management Framework
- Index
- About the Editors
- About the Contributors