Survey Research for Public Administration
eBook - PDF

Survey Research for Public Administration

  1. 208 pages
  2. English
  3. PDF
  4. Available on iOS & Android
eBook - PDF

Survey Research for Public Administration

About this book

Opinion surveys are increasingly used to measure citizen response to governmental initiatives. Survey Research for Public Administration helps clarify the basics of survey research as they apply to public administration. Author David H. Folz organizes the book around the fundamental stages of the research process: planning, design, implementation, analysis, and presentation of data. Folz fills the book with practical illustrations and does not assume an extensive background in statistics. Thorough coverage of the use of computers in data analysis is provided, complete with illustrations of SPSS screens. This practical volume, Survey Research for Public Administration is integral for professionals and students in research methods, social work, sociology, and political science. "This book is succinct enough to be a quick source of reference and detailed enough in exposition to rival most of the other acclaimed textbooks. I would strongly recommend it for both practitioners and graduate students, since it is informative enough to be a quick reference and obviates a plethora of examples." --Albert O. Assibey-Mensah, Ph.D., Kentucky State University, Frankfort

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Yes, you can access Survey Research for Public Administration by David H. Folz in PDF and/or ePUB format, as well as other popular books in Politics & International Relations & Politics. We have over one million books available in our catalogue for you to explore.

Table of contents

  1. Cover
  2. Contents
  3. List of Figures
  4. List of Tables
  5. Acknowledgments
  6. Chapter 1 - Introduction
  7. Why do a Citizen Survey?
  8. What is a Citizen Survey?
  9. Purpose of This Book
  10. Decision Applications
  11. Policy Formulation
  12. Policy Implementation
  13. Policy Evaluation
  14. Surveys as Participation Mechanisms
  15. The Misuse of Citizen Surveys
  16. An Overview of the Survey Research Process
  17. Summary
  18. Chapter 2 - Planning the Survey
  19. Identifying the Survey's Objectives
  20. What Can Surveys Tell Us? The Problem of Nonattitudes
  21. Types of Information
  22. Opinions and Attitudes
  23. Beliefs and Perceptions
  24. Behaviors
  25. Facts and Attributes
  26. Specifying Information Needs
  27. Focus Groups
  28. The Time Dimension
  29. Identifying the Target Population
  30. Methods of Contact: The Merits of Mail, Telephone, and Face-to-Face Surveys
  31. Cost Considerations
  32. Personnel Requirements
  33. Implementation Time
  34. Accuracy
  35. Dealing with Nonresponses
  36. Strategies for Surveying Elite or Specialized Populations
  37. Summary
  38. Chapter 3 - Sampling
  39. The Logic of Sampling
  40. Determining Sample Size
  41. Confidence Levels and Intervals
  42. Small Populations
  43. Analysis of Population Subgroups
  44. Computing Sample Size
  45. Sampling Designs
  46. The Dangers of Nonprobability Sampling
  47. Probability Sampling Methods
  48. Simple Random Sampling
  49. Systematic Sampling
  50. Stratified Random Sampling
  51. Cluster Sampling
  52. Weighting Cases
  53. Obtaining Samples for Telephone Surveys
  54. Random Digit Dialing
  55. Estimating the Size of the Sampling Pool for Telephone Surveys
  56. Screening Respondents for Telephone Interviews
  57. Processing Sampling Pools
  58. Calculating Response Rates
  59. Summary
  60. Chapter 4 - Survey Design and Implementation
  61. The Basics of Question Order
  62. Question Types
  63. Open-Ended Questions
  64. Closed-Ended Questions
  65. Choosing the Question Type
  66. Avoiding Bias in Questionnaire Design
  67. Composing Questions and Response Choices
  68. Positive Inducements
  69. Composition Standards
  70. Simplicity Versus Specificity
  71. Clarity
  72. Avoiding Biased Terms and Loaded Questions
  73. Time References
  74. Symmetry
  75. Question Order for Mail Surveys
  76. Constructing Indexes and Scales
  77. Designing the Mail Questionnaire
  78. The Cover Letter
  79. The Mail Questionnaire Booklet
  80. Implementing the Mailing
  81. Designing the Telephone Survey
  82. The Introductory Spiel
  83. Question Wording and Order for Telephone Surveys
  84. Pretesting the Questions and the Instrument
  85. Training Callers and Implementing the Telephone Survey
  86. Summary
  87. Chapter 5 - Coding and Data Entry
  88. The Coding Process
  89. Selecting the Statistical Software
  90. The Coding Scheme
  91. Coding Open-Ended Questions
  92. The Codebook
  93. Data Entry
  94. Computer-Assisted Telephone Interviewing
  95. Data Cleaning
  96. Summary
  97. Chapter 6 - Data Analysis with Computers
  98. A Statistical Primer
  99. Levels of Measurement
  100. Univariate Analysis
  101. Presenting Survey Results in Tables
  102. Measures of Central Tendency and Dispersion
  103. Univariate Analysis with SPSS for Windows
  104. Bivariate Analysis
  105. Constructing Contingency Tables
  106. Measures of Association and Statistical Significance
  107. Multivariate Analysis: Controlling for Variables
  108. Creating Charts to Summarize Findings
  109. Summary
  110. Chapter 7 - Preparing the Survey Report and Media Releases
  111. The Survey Report
  112. The Executive Summary
  113. Survey Objectives
  114. Methodology
  115. Major Findings
  116. Implications of the Findings
  117. Media Releases
  118. Summary
  119. Appendix A: Random Numbers Table
  120. Appendix B: Call Sheet
  121. References
  122. Index
  123. About the Author