Preventing Workplace Violence

A Guide for Employers and Practitioners

Mark Braverman

• Publisher: SAGE Publications, Inc
• Year: 1998
• Print ISBN: 9780761906155
• eBook ISBN: 9781452221588
• Edition: 1
• Topic: Business
• Subtopic: Human Resource Management
• Index: Business

The people on the front lineùthose responsible for the safety and health of the workplace-understand the costs of threats, assaults, and fear on the morale and productivity of their employees. They also understand the costs of negative publicity, bad public relations, and litigation on the survival of their enterprises. Violence in the workplace, whether it comes from the outside or originates from within, is a frightening prospect. How can it be prevented? Through real-world cases, Preventing Workplace Violence provides a detailed look at how traditional tools for occupational health and safety, discipline, and employee relations are inadequate and inappropriate in responding to the problem of workplace violence. In fact, the methods and approaches commonly in use actually worsen the problem in some cases. This book summarizes the most up-to-date learning in this area and offers practical guidance and recommendations for assessing the risk of violence, steps for preventing workplace violence, and a thorough discussion of employee rights and employer responsibilities. Highly recommended for employers, managers, union leaders, attorneys, consultants, and others who confront the issue of violence in the workplace. Preventing Workplace Violence will be invaluable to scholars and professionals in management, organizational studies, human resources, interpersonal violence, gender studies, industrial psychology, public administration, social psychology, sociology of work, social work, clinical and counseling psychology, business psychology, and organizational behavior.

Table of contents

• Cover
• Contents
• Acknowledgments
• Preface
• Chapter 1 - Show Me the Profile: A Day in the Life of a Violence Consultant
• Chapter 2 - The Crisis of Work
• Chapter 3 - Who is the Violent Employee?
• Chapter 4 - A Post Office Tragedy
• Chapter 5 - A Modern Witch Hunt
• Chapter 6 - When Systems Fail: The Case of the Frightened Manager
• Chapter 7 - "Doesn't He Fit the Profile?" The Case of Roger
• Chapter 8 - He's on His Way, and He's Got a Gun! Domestic Violence Comes to the Workplace
• Chapter 9 - The Legal Conundrum: What is the Employer's Duty?
• Chapter 10 - Workplace Violence and Labor Relations: From Battleground to Collaboration
• Chapter 11 - Assessing the Risk of Violence: Know Your Questions!
• Chapter 12 - Seven Steps to Workplace Violence Prevention
• Afterword
• Appendix A - A Sample Policy
• Appendix B - Resources for Further Study
• References
• Index
• About the Author