Flawless Consulting
eBook - ePub
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Flawless Consulting

A Guide to Getting Your Expertise Used

Peter Block

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub
No longer available |Learn more

Flawless Consulting

A Guide to Getting Your Expertise Used

Peter Block

Book details
Table of contents
Citations

About This Book

This Third Edition to Peter Block's Flawless Consulting addresses business changes and new challenges since the second edition was written ten years ago. It tackles the challenges next-generation consultants face, including more guidance on how to ask better questions, dealing with difficult clients, working in an increasingly virtual world, how to cope with complexities in international consulting, case studies, and guidelines on implementation. Also included are illustrative examples and exercises to help you cement the guides offered.

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Information

Publisher
Pfeiffer
Year
2011
ISBN
9781118000878
Edition
3
Topic
Business
Subtopic
Consulting
Index
Business

Table of contents

  1. Cover
  2. Table of Contents
  3. Emdorsements
  4. Title
  5. Copyright
  6. Dedication
  7. ALSO BY PETER BLOCK
  8. WHAT’S NEW?
  9. ACKNOWLEDGMENTS
  10. CHAPTER 1: A CONSULTANT BY ANY OTHER NAME . . .
  11. CHAPTER 2: TECHNIQUES ARE NOT ENOUGH
  12. CHAPTER 3: FLAWLESS CONSULTING
  13. CHAPTER 4: CONTRACTING OVERVIEW
  14. CHAPTER 5: THE CONTRACTING MEETING
  15. CHAPTER 6: THE AGONIES OF CONTRACTING
  16. CHAPTER 7: THE INTERNAL CONSULTANT
  17. CHAPTER 8: UNDERSTANDING RESISTANCE
  18. CHAPTER 9: DEALING WITH RESISTANCE
  19. CHAPTER 10: FROM DIAGNOSIS TO DISCOVERY
  20. CHAPTER 11: WHOLE-SYSTEM DISCOVERY
  21. CHAPTER 12: DISCOVERING GIFTS, CAPACITIES, AND POSSIBILITIES
  22. CHAPTER 13: GET THE PICTURE
  23. CHAPTER 14: PREPARING FOR FEEDBACK
  24. CHAPTER 15: MANAGING THE MEETING FOR ACTION
  25. CHAPTER 16: IMPLEMENTATION
  26. CHAPTER 17: THE ELEMENTS OF ENGAGEMENT
  27. CHAPTER 18: TEACHER AS CONSULTANT
  28. CHAPTER 19: THE HEART OF THE MATTER
  29. ONLINE APPENDIX: HANDY CHECKLISTS YOU CAN USE
  30. FURTHER READING
  31. ABOUT THE AUTHOR
  32. End User License Agreement