Informal Learning in Organizations

How to Create a Continuous Learning Culture

Robin Hoyle

• Publisher: Kogan Page
• Year: 2015
• Print ISBN: 9780749474591
• eBook ISBN: 9780749474607
• Edition: 1
• Topic: Business
• Subtopic: Human Resource Management
• Index: Business

As the pace of change in the workplace accelerates and training budgets are challenged, it becomes essential for employees to learn as they go along. In this connected world, new ways of learning are emerging all of the time, whether the learning is planned, unexpected or self-directed. For those responsible for learning and development in organizations, understanding how this kind of informal learning can be utilised and measured is key to providing efficient and cost-effective ways of delivering on organizational objectives around people development. Informal Learning in Organizations offers practical tools, including checklists and action plan questions, to guide the Learning and Development practitioner in how to design and implement an informal learning strategy that is personalised to the needs of their own organization. It combines the latest thinking on new technology and practices with established theory and research to provide an evidence-based review of informal learning and its true impact. It offers an overview of how and why informal learning resonates with people, how it works and when and why it doesn't. This book will assist the reader in making sense of their connected environments to create a continuous learning culture in their organizations.

INDEX

Note: The index is filed in alphabetical, word-by-word order. Numbers within main headings are filed as spelt out in full and ‘Mc’ is filed as ‘Mac’. Acronyms are filed as presented. Page locators in italics denote information contained within a Figure or Table.

AARs 56, 57, 60, 213

abstract conceptualization 32

Abu Ghraib Prison 82

abuse

Iraqi prisoners 82

online 141

social care 79

academia 14–15, 137–57

accident and emergency (A&E) departments 188–89

Action Learning Sets (ALS) 41, 43, 44, 167

action plans 192, 201–15

activities, strategic 210

advice 12, 13, 20, 23

affective learning 174

after action reviews 56, 57, 60, 213

aim, strategic 210

analysis, performance 197–98

anonymity 60, 141, 142

application activities 166

appraisals, performance 68

apprenticeships 13–15, 16, 19, 39–44

architects 33

articulation 18, 19, 26

Artificial Intelligence Planning MOOC 143, 144, 146

Ashridge Business School 173–75, 177, 179

assessments

clinical 178

learning 211

see also measurement

task (QCF) 35–36

assessors, workplace 36

Assima 121–23

assistance

acti...

Table of contents

• Cover
• Title Page
• Dedication
• Contents
• Acknowledgements
• List of figures
• Introduction
• SECTION ONE Making sense of informal learning at work
• SECTION TWO Liking ain’t learning: the rise of social and the impact of technology
• SECTION THREE Learning as you work, working as you learn
• Index
• Copyright