The Operations Advantage
eBook - ePub

The Operations Advantage

A Practical Guide to Making Operations Work

  1. English
  2. ePUB (mobile friendly)
  3. Available on iOS & Android
eBook - ePub

The Operations Advantage

A Practical Guide to Making Operations Work

About this book

The study and practice of operations has shifted to reflect the new challenges and uncertainties of how to thrive in today's ever-changing world. The Operations Advantage identifies the most significant challenges to the practice of operations management and gives guidance on how businesses can respond. Leaders need to link the strategic objectives of the business clearly and logically to its operations performance objectives. The book presents a series of ten activities that will help them to do this and therefore make operations work better, such as designing and configuring internal processes and resourcing the operations appropriately.Based on the global teaching, training and consultancy conducted by the author, The Operations Advantage looks at the application of operations management across a range of sectors, including finance, healthcare, professional services, oil and gas industries. Although these diverse sectors require operations practitioners to apply knowledge in different ways, they essentially deal with the same set of processes. The book is an indispensable and unique guide for anyone with an operational role in any organization, as well as operations management students and academics.

Frequently asked questions

Yes, you can cancel anytime from the Subscription tab in your account settings on the Perlego website. Your subscription will stay active until the end of your current billing period. Learn how to cancel your subscription.
At the moment all of our mobile-responsive ePub books are available to download via the app. Most of our PDFs are also available to download and we're working on making the final remaining ones downloadable now. Learn more here.
Perlego offers two plans: Essential and Complete
  • Essential is ideal for learners and professionals who enjoy exploring a wide range of subjects. Access the Essential Library with 800,000+ trusted titles and best-sellers across business, personal growth, and the humanities. Includes unlimited reading time and Standard Read Aloud voice.
  • Complete: Perfect for advanced learners and researchers needing full, unrestricted access. Unlock 1.4M+ books across hundreds of subjects, including academic and specialized titles. The Complete Plan also includes advanced features like Premium Read Aloud and Research Assistant.
Both plans are available with monthly, semester, or annual billing cycles.
We are an online textbook subscription service, where you can get access to an entire online library for less than the price of a single book per month. With over 1 million books across 1000+ topics, we’ve got you covered! Learn more here.
Look out for the read-aloud symbol on your next book to see if you can listen to it. The read-aloud tool reads text aloud for you, highlighting the text as it is being read. You can pause it, speed it up and slow it down. Learn more here.
Yes! You can use the Perlego app on both iOS or Android devices to read anytime, anywhere — even offline. Perfect for commutes or when you’re on the go.
Please note we cannot support devices running on iOS 13 and Android 7 or earlier. Learn more about using the app.
Yes, you can access The Operations Advantage by Nigel Slack in PDF and/or ePUB format, as well as other popular books in Business & Operations. We have over one million books available in our catalogue for you to explore.

Information

Publisher
Kogan Page
Year
2017
Print ISBN
9780749473549
eBook ISBN
9780749473556
Edition
1
Subtopic
Operations

INDEX

Note: Italics indicate a Figure or Table in the text.
Aggregate Industries case study 19697
Amazon 17, 23839, 240, 241
Apple 17
ARM case study 15960
Bauli group 121
benchmarking 21720, 231
as state of mind 220
case study 218
definition 217
internal 21920
Bezos, Jeff 23839
Bloor, John 218
Bloor, Nick 218
bottlenecks 15153
see also process design brainstorming 264, 277
British Airways (BA) 138
Brompton Bicycles case study 267
business process engineering (BPR) 21, 235, 24748, 249, 251, 253
see also improvement
Butler-Adams, Will 267
capability culture 2650
attitudinal factors 28
case study 2930, 3334, 37, 4243
cumulative process 3334
establishing 27
external orientation 4445
four Vs 3943, 135
implementation 32, 37
innovation and...

Table of contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Contents
  5. About the author
  6. Preface
  7. Acknowledgements
  8. 01 Exploit the power of operations
  9. 02 Establish an operations capability culture
  10. 03 Make operations a strategic asset
  11. 04 Set your performance framework
  12. 05 Resource your operation appropriately
  13. 06 Establish internal processes networks
  14. 07 Shape your external supply networks
  15. 08 Learn from day-to-day control
  16. 09 Setting improvement priorities
  17. 10 Position your improvement process
  18. 11 Master the mechanics of improvement
  19. Appendix to Chapter 11 (Questionnaire: How good is your improvement process?)
  20. Index
  21. Backcover