Professional Practice in Learning and Development

How to Design and Deliver Plans for the Workplace

Mark Loon

• Publisher: Kogan Page
• Year: 2016
• Print ISBN: 9780749477424
• eBook ISBN: 9780749477431
• Edition: 1
• Topic: Business
• Subtopic: Human Resource Management
• Index: Business

Professional Practice in Learning and Development guides learning and development professionals and students in designing and delivering effective people development in the modern organization. It is a core text for those studying for learning and development qualifications such as the Chartered Institute of Personnel and Development Intermediate level, and a useful handbook for those in learning and development roles looking to develop their understanding of the latest developments facing the profession. With a particular focus on digital, blended and social learning it will help you deliver more for less. Starting with an introduction to learning and development, it shows how to make the business case for activities, use metrics to demonstrate the value add, and engage the right stakeholders.Drawing on the latest research, Professional Practice in Learning and Development highlights the new opportunities made available to the learning and development practitioner by technology, new media and the networked world in which we live. It looks at approaches to helping people learn and how to develop tailored solutions. Case studies and reflective questions develop skills in facilitating collaborative learning, working in teams, and communicating effectively with all stakeholders. This book also equips you to measure and communicate the value of the programmes and, drawing on insights from neuroscience, demonstrates some practical new tools for engaging learners to improve the effectiveness of their work. Online supporting resources include multiple-choice questions and answers for each chapter.

Index

Page numbers in italic indicate figures or tables.

Ackerman, P L 285

action learning 220, 221, 224–25, 227, 228, 237, 240, 303, 308, 332–33, 373

Agence Iter France 368–71 see also case studies: learning and development

Aguilar, F J 82–83 see also PESTLE

Alderefer, C P 212

Allinson, C W 349, 367

Alvesson, M 173

Amabile, T M 212

ambiguity 46, 51, 53, 84–85, 88, 214, 362, 373–74

Amin, A 227

Amit, R 91

Anderson, L W 304

Anderson, W 209

Anguera, J A 234

Aoki, K 374

Archer, D 339

Argyris, C 221, 328, 330

Ashford, G 215

Atkinson, S 236, 240

Audretsch, D B 99

Austin, T 94–95

Awate, S 346, 349

Ballock, C 175

Bandura, A 213, 220, 310

Banks, S 228

Beard, C 54

Becher, T 11

Belbin, R M 56

Bennett, E E 351

Bennett, N 83

Berk, J 138

Biggs, D 165

Biggs, J 208

Blanchard, K H 304

Block, P 154, 157

Bloom, B S 234

Bolhuis, S 303

Boud, D 224

boundary spanners 9, 30–32 see also case studies and exercises

Brandenburger, A M 92

Bridges, D 11

Brown, A L 302

Brown, J 332

Brown, T 40

Bruner, J S 221

Budhwar, P 346, 347

Bughin, J 276

Burke, R 49

business case(s)

accounting policies, examples of 115

designing see designing the business case

developing see developing the business case

fa...

Table of contents

• Cover
• Title Page
• Contents
• About the authors
• Foreword
• Introduction
• 01    Developing professional practice in L&D
• 02    Understanding the context of L&D
• 03    Using information, metrics and developing business cases for L&D
• 04    Developing and using consultancy skills
• 05    Enhancing participant engagement in the learning process
• 06    Designing and developing digital and blended learning solutions
• 07    Facilitating collective and social learning
• 08    Developing and delivering L&D solutions for international markets
• 09    Future directions
• Index
• Copyright